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Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and 
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support 
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety 
instructions that are shipped with your product.

Steps
1.

Run the appropriate diagnostics test. See the Using system diagnostics section.

2.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3.

Remove the sled from the enclosure.

4.

Ensure that the processor and heat sink module are properly installed.

5.

Install the sled into the enclosure.

6.

Run the appropriate diagnostic test. See the Using system diagnostics section.

7.

If the problem persists, see the Getting help section.

Related links

Getting help
Using system diagnostics
Removing the system cover
Installing the system cover

System messages

For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell 
Event and Error Messages Reference Guide at 

Dell.com/openmanagemanuals

 > 

OpenManage software

.

Warning messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, 
before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually 
interrupt the task and need you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information, see the 
documentation that shipped with the operating system or application.

Diagnostic messages

The system diagnostic utility generates messages if there are errors detected when you run diagnostic tests on your system. For 
more information about system diagnostics, see the Using system diagnostics section.

Alert messages

The systems management software generates alert messages for your system. Alert messages include information, status, warning, 
and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management 
software documentation links listed in the Documentation resources section of this manual.

192

Содержание PowerEdge C6320p

Страница 1: ...Dell PowerEdge C6320p Owner s Manual Regulatory Model B08S Series Regulatory Type B08S004 ...

Страница 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 05 Rev A01 ...

Страница 3: ...i 72XXF processor 23 Sled to hard drive connection layout 24 Locating your system Service Tag 24 2 Documentation resources 26 3 Technical specifications 28 Chassis dimensions 28 Chassis weight 29 Processor specifications 29 PSU specifications 29 System battery specifications 29 Memory specifications 29 Hard drives and storage specifications 30 Internal SD card slot 30 Ports and connectors specific...

Страница 4: ...ng chassis type sticky bits for the PowerEdge C6320p sleds 61 Checking the chassis type sticky bits for the PowerEdge C6320p sled 61 7 Prerequisites for installing and removing components 62 Safety instructions 62 Before working inside your system 62 After working inside your system 62 Recommended tools 63 8 Installing and removing sled components 64 Inside the system 64 PowerEdge C6320p sled 65 R...

Страница 5: ...bly and expansion card 99 PCIe slot priority 99 Removing the expansion card riser assembly 100 Installing the expansion card riser assembly 101 Removing an expansion card 102 Installing an expansion card 105 Removing the riser card 108 Installing the riser card 109 Removing the cables from the fabric carrier card 110 Connecting the cables to the fabric carrier card 111 Mezzanine cards and mezzanin...

Страница 6: ...ds 147 Installing the power distribution boards 151 Cable routing and connectors of the power distribution boards 155 Midplanes 157 Removing the midplanes 157 Installing the midplanes 160 Cable routing midplane to the hard drive backplane 162 Hard drive backplanes 164 Removing the hard drive backplane 164 Installing the hard drive backplane 166 Control panel 169 Removing the control panel 169 Inst...

Страница 7: ... 185 Troubleshooting a damaged system 186 Troubleshooting the system battery 186 Troubleshooting power supply units 187 Troubleshooting power source problems 187 Power supply unit problems 187 Troubleshooting cooling problems 188 Troubleshooting cooling fans 188 Troubleshooting system memory 189 Troubleshooting an SD card 190 Troubleshooting a hard drive or SSD 190 Troubleshooting expansion cards ...

Страница 8: ... Each sled supports six 2 5 inch hard drives or Solid State Drives Intel C612 chipset for I O connectivity Each sled has the integrated iDRAC8 express systems management with a dedicated RJ45 management port Each sled has an embedded 1 Gigabit Ethernet controller RJ45 Optional integrated Mellanox ConnectX 4 VPI EDR 100 GbE Port WARNING Sleds using the Intel Xeon Phi 72XX and Phi 72XXF processors m...

Страница 9: ...Figure 1 Supported configurations for C6300 The Dell PowerEdge C6320p sled supports the following configurations 9 ...

Страница 10: ...Figure 2 Supported configuration for the C6320p sled with an Intel Phi 72xx processor 10 ...

Страница 11: ...Figure 3 Supported configuration for the C6320p sled with an Intel Phi 72xx F processor 11 ...

Страница 12: ...9 system identification indicator for sled 2 10 power button for sled 2 Table 1 Front panel features and indicators Item Indicator Button or Connector Icon Description 1 System identification indicator or button for sled 1 Press the system ID button To locate a particular sled within the enclosure To turn the system ID on or off NOTE If the sled stops responding during POST press and hold the sled...

Страница 13: ...power button 6 System identification indicator or button for sled 3 Press the system ID button To locate a particular sled within the enclosure To turn the system ID on or off NOTE If the sled stops responding during POST press and hold the system ID button for more than five seconds to enter the BIOS progress mode 7 Power on indicator or system state indicator or power button for sled 4 Press the...

Страница 14: ...hin the enclosure To turn the system ID on or off NOTE If the sled stops responding during POST press and hold the system ID button for more than five seconds to enter the BIOS progress mode 10 Power on indicator or system state indicator or power button for sled 2 Press the power button to turn the sled on or off The indicator on the button indicates if the sled is on or off The power on indicato...

Страница 15: ...t 6 Micro Universal Serial Bus port 7 VGA port 8 Power button power on indicator 9 Sled without the integrated Quad Small Form factor Pluggable port Figure 6 Back panel features and indicators Intel Phi 72xx F processor based sleds 1 Power supply unit 2 2 Universal Serial Bus port 3 Sled without the integrated Quad Small Form factor Pluggable port 4 Ethernet port 5 iDRAC Enterprise management port...

Страница 16: ...ed Dell Remote Access Controller User s Guide at Dell com idracmanuals 6 Micro Universal Serial Bus USB port Use the port to connect the system to a host 7 VGA port Use the video VGA port to connect a display to the system For more information about the supported video VGA port see the Technical specifications section 8 Power button power on indicator The power on indicator glows green when the sy...

Страница 17: ...he integrated Quad Small Form factor Pluggable port Sled without the optional Mellanox ConnectX 4 VPI EDR 100 GbE Embedded Port 10 Sled with the Quad Small Form factor Pluggable carrier card Sled with the Quad Small Form factor Pluggable carrier card and the fabric based processor Diagnostic indicators The diagnostic indicators on the system indicate operation and error status Hard drive indicator...

Страница 18: ...Figure 8 LAN indicators on the QSFP carrier card Figure 9 LAN indicators 1 Link indicator 2 Activity indicator Table 4 QSFP port indicator codes Connection State QSFP Upper green LED QSFP Lower green LED No link Not Connected Off Off InfiniBand Physical Link No Logical Link Green Off InfiniBand Logical Link No Traffic Green Green InfiniBand Logical Link Traffic Green Blink InfiniBand Physical Link...

Страница 19: ...link and activity indicator Table 5 Ethernet port indicator codes Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network B Link indicator is green The NIC is connected to a valid network at its maximum port speed 1 Gbps C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is fl...

Страница 20: ... the power cord or unplug the PSU when updating firmware If firmware update is interrupted the PSUs will not function You must roll back the PSU firmware by using Dell Lifecycle Controller For more information see Dell Lifecycle Controller User s Guide at Dell com idracmanuals Flashing green and turns off When hot adding a PSU the PSU LED flashes green five times at 4 Hz rate and turns off This in...

Страница 21: ...1 PSU 2 Power indicator Table 7 1600 W AC or HVDC PSU indicators Convention Power Indicator Pattern Description A Green A valid power source is connected to the PSU and the PSU is operational B Flashing green When the firmware of the PSU is being updated the PSU LED flashes green CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupted the...

Страница 22: ... you must turn off the system NOTE AC PSUs support both 220 V and 110 V input voltages When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch CAUTION If two PSUs are used they must be of the same type and have the same maximum output power E Not lit Power is not connected Power and system board indicator codes The LEDs on the enclosure fr...

Страница 23: ...heart beat LED Configuration restrictions of the Intel Xeon Phi 72XX or Phi 72XXF processor WARNING Sleds using the Intel Xeon Phi 72XX and Phi 72XXF processors must not be installed in the same enclosure CAUTION Certain system hardware configurations may require reductions in the upper temperature limits NOTE System performance may be impacted when operating above 35 C 95 F or with a faulty fan T...

Страница 24: ...ystem Service Tag Each sled is identified by a unique Express Service Code and Service Tag number The sled s Express Service Code and the Service Tag is found on the front of the handle The chassis Service Tag is found on the top left rack ear This information is used by Dell to route support calls to the appropriate personnel The Service Tag locations on the chassis are as follows NOTE The PowerE...

Страница 25: ...Figure 16 Enclosure Service Tag location on the left front panel 25 ...

Страница 26: ... operating system see the operating system documentation Dell com operatingsystemmanuals For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this ...

Страница 27: ...y performing configuration and monitoring tasks remotely turning on or off servers and enabling alerts for events on servers and components using the Dell Chassis Management Controller CMC see the CMC User s Guide Dell com esmmanuals Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system com...

Страница 28: ...your system are outlined in this section Chassis dimensions Figure 17 Chassis dimensions of PowerEdge C6300 enclosure Table 11 Dimensions of the Dell PowerEdge C6300 enclosure Xa Xb Y Za with bezel Za without bezel Zb Zc 482 3 mm 448 0 mm 86 8 mm N A 41 4 mm 762 1 mm 795 9 mm 28 ...

Страница 29: ...rrent peak 1400 W AC 5220 763 BTU hr 50 60 Hz 200 240 V AC 9 A Initial inrush current cannot exceed 55 A peak Secondary inrush current cannot exceed 25 A peak 1400 W HVDC China only 240 V DC 9 A 1600 W AC 5966 586 BTU hr 50 60 Hz 100 120 V AC 200 240 V AC 12 A 10 A Initial inrush current and secondary inrush current cannot exceed 35 A peak 1600 W HVDC 240 V DC 10 A System battery specifications De...

Страница 30: ...el The following table provides more information about the USB specifications Table 16 USB specifications PowerEdge C6320p back panel One 9 pin USB 3 0 compliant port One 4 pin micro USB 2 0 compliant port NOTE The micro USB port should not be used for general USB purposes it is reserved for use as a serial port only NIC ports The PowerEdge C6320p sled supports one 10 100 1000 Mbps Network Interfa...

Страница 31: ...ature gradient operating and storage 20 C h 36 F h Table 19 Relative humidity specifications Relative humidity Specifications Storage 5 to 95 non condensing Operating 20 to 80 non condensing with a maximum humidity gradation of 10 per hour Table 20 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz 350 Hz all operation orientations Storage 1 88 Grms at 10...

Страница 32: ...68 m 50 35 000 ft Table 23 Airborne contaminant level specification Airborne contaminant level Class G1 as defined by ISA S71 04 1985 Table 24 Operating temperature de rating specifications Operating temperature de rating Specifications Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft 32 ...

Страница 33: ...on by pressing the corresponding power button on the front or back panel or by using iDRAC 6 Turn on the attached peripherals iDRAC configuration The Integrated Dell Remote Access Controller iDRAC is designed to make system administrators more productive and improve the overall availability of Dell EMC systems iDRAC alerts administrators to system issues helps them perform remote system management...

Страница 34: ...g system install the supported operating system by using one of the following resources Table 25 Resources to install the operating system Resources Location Dell Systems Management Tools and Documentation media Dell com operatingsystemmanuals Dell Lifecycle Controller Dell com idracmanuals Dell OpenManage Deployment Toolkit Dell com openmanagemanuals Supported operating systems on Dell PowerEdge ...

Страница 35: ...l com support drivers 2 In the Drivers Downloads section type the Service Tag of your system in the Service Tag or Express Service Code box and then click Submit NOTE If you do not have the Service Tag select Detect My Product to allow the system to automatically detect your Service Tag or in General support navigate to your product 3 Click Drivers Downloads The drivers that are applicable to your...

Страница 36: ...ce settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two methods Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Related links System Setup details Viewing System Setup View...

Страница 37: ...use the System BIOS screen to edit specific functions such as boot order system password setup password set the RAID mode and enable or disable USB ports Related links System BIOS Settings details Boot Settings Network Settings System Information Memory Settings Processor Settings SATA Settings Integrated Devices Serial Communication System Profile Settings Miscellaneous Settings iDRAC Settings ut...

Страница 38: ...o on System Security Specifies options to configure the system security settings such as system password setup password Trusted Platform Module TPM security It also manages the power and NMI buttons on the system Miscellaneous Settings Specifies options to change the system date time and so on Related links System BIOS Viewing System BIOS Network Settings You can use the Network Settings screen to...

Страница 39: ...tails Viewing UEFI iSCSI Settings UEFI iSCSI Settings Viewing UEFI iSCSI Settings Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then res...

Страница 40: ...encryption and decryption by using the Advanced Encryption Standard Instruction Set AES NI This option is set to Enabled by default System Password Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Setup Password Sets the setup password This option is read only if the password jumper is not installed in the syst...

Страница 41: ...g is disabled the existing system password and setup password are deleted and you need not provide the system password to boot the system Steps 1 To enter System Setup press F2 immediately after turning on or rebooting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen verify that Password Status is set to Unlocked 4 In the System P...

Страница 42: ...ress Enter or Tab 5 In the Setup Password field alter or delete the existing setup password and then press Enter or Tab If you change the system and setup password a message prompts you to reenter the new password If you delete the system and setup password a message prompts you to confirm the deletion 6 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to sav...

Страница 43: ...nformation Related links System Information System Information details The System Information screen details are explained as follows Option Description System Model Name Specifies the system model name System BIOS Version Specifies the BIOS version installed on the system System Management Engine Version Specifies the current version of the Management Engine firmware System Service Tag Specifies ...

Страница 44: ...all distributed directories All the cores will be serviced by all CHA s Caching Home Agent When set to SNC 2 Sub NUMA Cluster the processor tile array is divided into equal halves each configured as a separate Non Uniform Memory Architecture NUMA domain to the O S When set to SNC 4 Sub NUMA Cluster the processor tile array is divided into four quadrants each configured as a separate NUMA domain to...

Страница 45: ...emory Total Size Displays the total size of the processor embedded memory Processor Embedded Memory Allocated for Cache Displays size of the processor embedded memory allocated to cache Processor Embedded Memory Allocated for System Displays size of the processor embedded memory allocated to system memory Installed Memory Size Displays the amount of DDR4 memory installed in the system System Memor...

Страница 46: ...the BIOS displays the logical processors If this option is set to Disabled the BIOS displays only one logical processor per core This option is set to Enabled by default Logical Processor Idling Enables you to improve the energy efficiency of a system It uses the operating system core parking algorithm and parks some of the logical processors in the system which in turn allows the corresponding pr...

Страница 47: ...restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click SATA Settings Related links SATA Settings SATA Settings details SATA Settings details The SATA Settings screen details are explained as follows NOTE Port A is for the internal SATA SSD Ports B G are for the six front panel hard drives Option Description Embedded SATA Enables...

Страница 48: ...el Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port D Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to ...

Страница 49: ...e of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Related links SATA Settings Viewing SATA Settings Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the boot order Related links Boot Settings details Syste...

Страница 50: ...re attempted to boot in the order selected in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode Boot Option Settings Configures the boot sequence and the boot devices BIOS Boot Settings Enables or disables BIOS boot options NOTE This option is enabled only if the boot mode is BIOS UEFI Boot Settings Enables or disables UEFI Boot options The Boot options include IPv4 PXE an...

Страница 51: ... 4 Click Exit and then click Yes to save the settings on exit Related links Boot Settings Boot Settings details Viewing Boot Settings Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports Related links Integrated Devices details System BIOS Viewing Integra...

Страница 52: ... Controller option is a read only field If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is set to Disabled OS Watchdog Timer If your system stops responding this watchdog timer aids in the recovery o...

Страница 53: ...r the Remote Access Device by using this option NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settin...

Страница 54: ...power management This option is set to Maximum Performance by default Memory Frequency Sets the speed of the memory You can select Maximum Performance Maximum Reliability or a specific speed Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by default Energy Efficient Turbo Enables or disables the Energy Efficient Turbo option Energy Eff...

Страница 55: ...ined as follows Option Description System Time Enables you to set the time on the system System Date Enables you to set the date on the system Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled This option is set to On by default NOTE This option does not...

Страница 56: ...ally changes as per the system temperature irrespective of the THERMAL PROFILE in effect or select the Custom fan speed option to set it to desired speed 1 Click iDRAC Settings Thermal 2 Under SYSTEM THERMAL PROFILE Thermal Profile select one of the following options Default Thermal Profile Settings Maximum Performance Performance Optimized Minimum Power Performance per Watt Optimized 3 Under USER...

Страница 57: ...o enter Boot Manager 1 Turn on or restart your system 2 Press F11 when you see the following message F11 Boot Manager If your operating system begins to load before you press F11 allow the system to complete the booting and then restart your system and try again Related links Boot Manager Boot Manager main menu Boot Manager main menu Menu item Description Continue Normal Boot The system attempts t...

Страница 58: ...llowing utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System Related links Boot Manager PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely NOTE To access the PXE boot option boot the system and then press F12 The system scans and displays the active networked systems 58 ...

Страница 59: ...or example Unable to control the fan speed because a sled mismatch or hardware incompatiblity is detected Fan control board firmware The fan control board FCB firmware update can be initiated from any sled installed in the C6300 chassis NOTE The FCB firmware can be updated only from a sled that uses a supported Linux operating system NOTE When the FCB firmware is updated through RACADM the updated...

Страница 60: ...rs are shut down Restart the PE C6300 enclosure after updating the FCB firmware by turning off the main power sources Checking the FCB firmware version Check the fan control board FCB firmware version by executing this IPMI command ipmitool U server_user_name P server_user_pass_word H server_IP I lanplus raw 0x30 0x12 For example to check the FCB firmware version v3 09 execute this command ipmitoo...

Страница 61: ...nplus raw 0x30 0xc8 0x00 0x0A 0x05 0x00 0x00 0x00 0x05 0x00 0x70 0x8e 0x02 Response 0x0a 0x05 0x00 0x00 0x00 Checking the chassis type sticky bits for the PowerEdge C6320p sled Use the IPMI cmd ipmitool U server_user_name P server_user_pass_word H server IP I lanplus raw 0x30 0xc8 0x01 0x0A 0x05 0x00 0x00 0x00 to check if the chassis type is set for the PowerEdge C6320p sled For example To check i...

Страница 62: ...t you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system and system fans must be populated always with either a component or with a blank Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions section Steps 1 Turn off the system including an...

Страница 63: ...ed peripherals Related links Safety instructions Installing the system cover Recommended tools You need the following tools to perform the removal and installation procedures Phillips 1 screwdriver Phillips 2 screwdriver 1 4 inch flat head screwdriver Torx T20 screwdriver Torx T30 screwdriver Wrist grounding strap 63 ...

Страница 64: ...online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION This system must be operated with the system cover installed to ensure proper cooling Figure 18 Inside the system 1 power supply unit 2 2 power distribution board 2 3 sled blank 4 midpl...

Страница 65: ...ting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed ...

Страница 66: ...umentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 If ins...

Страница 67: ... area of the heat sink There is a vacuum created by air pulled across the hard drives thus allowing increased cooling Removing the air shroud Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Da...

Страница 68: ...ian You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions...

Страница 69: ...y modules For the location of the memory modules see the PowerEdge C6320p system board connectors section Memory slot features Support 6 channels up to six DDR4 Registered DIMMs RDIMMs and Load Reduced DIMMs LRDIMMs Speed up to 2400 MT s Maximum capacities 384 GB with 64 GB LRDIMM Supports DDR4 Supports Error Correction Code ECC NOTE Linux operating system does not support the S4 hibernation mode ...

Страница 70: ...the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not cove...

Страница 71: ...mentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove ...

Страница 72: ... After working inside your system 1 8 inch Solid State Drive A solid state drive SSD is a data storage device used for storing and retrieving digital information Each sled supports one internal 1 8 inch SSD Removing the 1 8 inch solid state drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as autho...

Страница 73: ...he SSD power connector remains connected to the system board Figure 27 Removing the 1 8 inch SSD Next steps 1 Install the SSD into the sled 2 Install the sled into the enclosure 3 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Installing the 1 8 inch solid state drive Installing a sled ...

Страница 74: ... Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure Steps 1 Connect the SATA power and data cable to the solid state drive SSD 2 Slide the SSD with the SATA power and data cable into the SSD drive holder 3 Press the SSD down until the drive lock clicks into place and secures the SSD Figure 28 Installing th...

Страница 75: ...authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the 1 8 inch solid state drive SSD 5 Keep the Phillips 2 screwdriver ready S...

Страница 76: ...ubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure...

Страница 77: ... inch solid state drive Installing the 1 8 inch solid state drive Installing a sled After working inside your system SATA cable removal and installation for the sled Each PowerEdge C6320p sled has two SATA cables connected to the onboard controller The solid state drive SSD SATA cable is used to connect the onboard SSD to the onboard controller The SATA cable is used to connect the onboard control...

Страница 78: ... when you replace it to prevent the cable from being pinched or crimped 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the air shroud Steps 1 Open the cable retention lock to release the SATA cable 2 Press the clips on the cable connector to release...

Страница 79: ...ctions that are shipped with your product NOTE Observe the routing of the cable as you remove it from the system Route the cable properly when you replace it to prevent the cable from being pinched or crimped 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 ...

Страница 80: ...rized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE Observe the routing of the cables when removing them from the system Route these cables properly when you replace them to prevent ...

Страница 81: ...ter working inside your system Installing the SATA cable into the sled Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by ...

Страница 82: ...is installed in the chassis Figure 34 Installing the SATA cable Next steps 1 Install the air shroud 2 Install the sled into the enclosure 3 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Removing the air shroud Installing the air shroud Installing a sled After working inside your system...

Страница 83: ...e by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines l...

Страница 84: ...le connector Figure 36 Disengaging the fabric connector from the processor Next steps 1 Connect the fabric cable to the processor 2 Install the air shroud 3 Follow the procedure listed in the After working inside your system section 84 ...

Страница 85: ...our warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the air shroud Steps 1 Align the notches on the fabric connector with the guide pins on the processor base plate 2...

Страница 86: ...from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside yo...

Страница 87: ...essor and heat sink module Next steps 1 Replace the heat sink and processor module NOTE Install the processor dust cover if the processor and heat sink module is not being replaced 2 If removed reconnect the fabric cable to the fabric processor 3 Install the air shroud 4 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working ins...

Страница 88: ...he Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the air shroud 5 If installed disconnect the fabric cable from the fabric processor 6 If installed remove the processor dust cover NOTE Retain the processor dust cover for use in the future 7 Keep the Torx T30 screwdriver ready Steps 1 Place the processor and heat sink module on the processor socket NOTE Ens...

Страница 89: ...ites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your...

Страница 90: ...iver into the slot and twist the screw driver to break the seal created by the thermal paste NOTE A yellow label on the heat sink marks the location of the screw driver insertion point 3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink 4 Lift the bracket and the processor away from the heat sink and place the processor side down on the processor tray 5 Fle...

Страница 91: ...our product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper therm...

Страница 92: ...n 1 indicator on the processor before placing the bracket on the processor Figure 43 Installing the processor bracket 4 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 5 Use the thermal grease syringe included with your processor kit to apply the grease in a spiral quadrilateral design on the top of the processor CAUTION Applying...

Страница 93: ...nd push down until the bracket locks onto the heat sink NOTE Ensure that the two guide pins holes on the bracket match the guide holes on the heat sink Ensure that pin 1 indicator on the heat sink is aligned with pin 1 indicator on the bracket before placing the heat sink on the processor and bracket Figure 45 Installing the heat sink onto the processor 93 ...

Страница 94: ... to maintain proper thermal conditions WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the air shroud 5 Keep...

Страница 95: ...e 46 Loosening the processor bracket Figure 47 Removing the processor bracket Next steps 1 Install the processer into the processor heat sink module 2 Install the processor heat sink module into the sled 95 ...

Страница 96: ...rvicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions WARNING The heat sink may be hot to touch for some time after the system has been powered down ...

Страница 97: ...thermal grease syringe included with your processor kit to apply the grease in a spiral quadrilateral design on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose of the syringe after you use it 97 ...

Страница 98: ...nd push down until the bracket locks onto the heat sink NOTE Ensure that the two guide pins holes on the bracket match the guide holes on the heat sink Ensure that pin 1 indicator on the heat sink is aligned with pin 1 indicator on the bracket before placing the heat sink on the processor and bracket Figure 50 Installing the heat sink onto the processor 98 ...

Страница 99: ...nsion card riser logs an System Event Log SEL event It does not prevent your system from powering on and no BIOS POST messages or F1 F2 pause is displayed PCIe slot priority The PE C6320p supports one PCIe card and one mezzanine card NOTE There is no slot priority concern as the sled has a single PCIe slot NOTE Support for a PCIe card is unavailable when an Intel Xeon Phi 72xxF processor is used a...

Страница 100: ...horized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC...

Страница 101: ...eshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE You must install an expansion card filler bracket over an empty expansion slot to maintain Fe...

Страница 102: ...eps 1 Install the sled into the enclosure 2 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Installing a sled After working inside your system Removing an expansion card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed i...

Страница 103: ...t from the riser card NOTE You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 53 Removing an expansion card 103 ...

Страница 104: ...mbly 3 Install the sled into enclosure 4 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Installing an expansion card Installing the expansion card riser assembly Installing a sled After working inside your system 104 ...

Страница 105: ...from the enclosure 4 Remove the expansion card riser assembly 5 Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card 6 Keep the Phillips 2 screwdriver ready Steps 1 If installed remove the filler bracket by performing the following steps a Remove the screw that secures the filler bracket b Hold the filler bracket by its edges and ca...

Страница 106: ...Figure 55 Removing an expansion card filler bracket 106 ...

Страница 107: ... 56 Installing an expansion card Next steps 1 Install the expansion card riser assembly 2 Install the sled into the enclosure 3 Follow the procedure listed in the After working inside your system section 107 ...

Страница 108: ... is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the expansion card riser assembly 5 If installed remove the expansion card 6 Keep the Phillips...

Страница 109: ...uthorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside...

Страница 110: ...ed After working inside your system Removing the cables from the fabric carrier card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure Steps 1 Pressing the button on top of the fabric connector release and slide the connector and cable away from t...

Страница 111: ...side your system section Connecting the cables to the fabric carrier card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure Steps 1 Insert the fabric cable connector into the connector slot on the carrier card and push the connector until it locks...

Страница 112: ... cable connector into the socket on the carrier card and press down to lock the connector in place 3 Secure the cable in place by routing the cable through the cable clamp Figure 62 Installing the side band cable to the fabric carrier card Next steps 1 Install the sled into enclosure 112 ...

Страница 113: ...irs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before workin...

Страница 114: ...stall the sled into enclosure 4 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Installing a mezzanine card Installing the expansion card riser assembly Installing a sled After working inside your system 114 ...

Страница 115: ...tion 3 Remove the sled from the enclosure 4 Remove the expansion card riser assembly 5 If installed remove the mezzanine card filler bracket 6 Unpack the mezzanine card and prepare it for installation For instructions see the documentation accompanying the card NOTE If available you must install the Mylar sheet to insulate the mezzanine card 7 Keep the Phillips 1 screwdriver ready Steps 1 Attach a...

Страница 116: ...ow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Removing a mezzanine card filler bracket Installing the expansion card riser assembly Installing a sled After working inside your system 116 ...

Страница 117: ...ety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the expansion card riser assembly 5 Remove the mezzanine card 6 Keep the Phillips 2 screwdriver ready Steps Pull the mezzanine card bridge board away from the mezzanine card slot on the system board Figure 65 Removing the mezzanine card bridge board ...

Страница 118: ...pport team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the expansion card riser asse...

Страница 119: ...ling a sled After working inside your system Removing a mezzanine card filler bracket Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is ...

Страница 120: ...ard filler bracket to the sled 2 Lift the mezzanine card filler bracket out of the sled Figure 67 Removing a mezzanine card filler bracket Next steps 1 Install the mezzanine card or the mezzanine card filler bracket 2 Install the expansion card riser assembly 3 Install the sled into enclosure 4 Follow the procedure listed in the After working inside your system section 120 ...

Страница 121: ...ng inside your system Installing a mezzanine card filler bracket Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the enclosure 4 Remove the expansion card riser assembly 5 Keep the Phillips 1 screwdriver ready Steps 1 Install the mezzanine card filler bracket...

Страница 122: ... system section Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Installing the expansion card riser assembly Installing a sled After working inside your system System battery The system battery is used to power the real time clock and storing the BIOS settings of the system NOTE There is a system battery in each of the ...

Страница 123: ...ty guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Take the sled out of the enclosure Steps 1 Locate the battery socket For more information see the System board connectors section 2 Push the battery lock connector away from the battery 3 Lift the battery away from the socket Figure 69 Removing the system battery...

Страница 124: ...ty instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Take the sled out of the enclosure 4 Remove the system battery Steps 1 Locate the battery socket For more information see the System board connectors section 2 Push the battery lock connector away from the battery 3 Insert the battery into the socket and release the battery lock connector to se...

Страница 125: ...ocket Figure 71 Removing the system battery clamp type holder Next steps 1 Install the system battery 2 Install the sled into the enclosure 3 Follow the procedure listed in the After working inside your system section 4 While booting press F2 to enter System Setup and ensure that the battery is operating properly 5 Enter the correct time and date in the System Setup Time and Date fields 6 Exit Sys...

Страница 126: ...ttempt to remove the Trusted Platform Module TPM from the system board After the TPM is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM breaks the cryptographic binding and it cannot be re installed or installed on another system board NOTE This is a Field Replaceable Unit FRU Removal and installation procedures must be performed only by...

Страница 127: ...ructions Before working inside your system Removing a sled Removing a mezzanine card PowerEdge C6320p system board connectors Installing a sled After working inside your system Initializing the Trusted Platform Module 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On ...

Страница 128: ...ptographic binding and it cannot be reinstalled or installed on another system board 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the sled from the chassis 4 Remove the air shroud 5 Remove the expansion card riser assembly 6 Remove the processor heat sink module 7 Remove the memory m...

Страница 129: ... the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Removing the air shroud Removing the expansion card riser assembly Removing the processor and heat sink module Removing the memory modules Removing the 1 8 inch solid state drive Removing the 1 8 inch solid state drive carrier Removing a mezzanin...

Страница 130: ...Holding the system board by the edges slide the system board into the sled 2 Install the screws that secure the system board to the sled 3 Remove processor dust cover and install it into the CPU socket of the motherboard that was removed previously for shipment back to Dell Figure 75 Installing a system board Next steps 1 If removed install the Trusted Platform Module TPM For information about how...

Страница 131: ...ling the 1 8 inch solid state drive carrier Installing the 1 8 inch solid state drive Installing the memory modules Installing the air shroud SAS connector protector The SAS connector protector is a shield that is fixed to the system board to protect the SAS connector from any damage that may occur during shipping Removing the SAS connector protector Prerequisites CAUTION Many repairs may only be ...

Страница 132: ...documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Rem...

Страница 133: ...77 Installing the SAS connector protector Next steps 1 Install the system board into the sled 2 Install the sled into enclosure 3 Follow the procedure listed in the After working inside your system section 133 ...

Страница 134: ... only SATA hard drives Removing a hard drive carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read...

Страница 135: ...e due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION To maintain proper system cooling all empty hard drive carrier bays must have hard drive carrier blanks installed Follow the safety guidelines listed in the Safety instructions section Steps 1 Open the release lever on the hard drive c...

Страница 136: ... by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION When installing a hard drive carrier ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUT...

Страница 137: ...ng and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Remove the hard drive carrier ...

Страница 138: ...emoving a hard drive carrier Installing a hard drive carrier Hard drive indicator patterns Power supply units NOTE Using configurations higher than indicated in the table may change the power supply units PSU mode to non redundant In non redundant mode if the power requirement exceeds the installed system power capacity the BIOS will throttle the processors performance Also when Processor Power Ca...

Страница 139: ...onnectX 4 embedded controller Table 32 PSU supported configurations for fabric processors PSU Sled configuration 1400 W Supports up to 230 W processor two hard drives and four memory modules per system board Support up to 230 W processor four hard drives and two memory modules per system board 1600 W Support up to 260 W processor two hard drives and six memory modules per system board Support up t...

Страница 140: ...ons Before working inside your system Installing a power supply unit After working inside your system Installing a power supply unit Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due ...

Страница 141: ... into place Figure 83 Installing a power supply unit Next steps Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system After working inside your system System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system Removing the system cover Prerequis...

Страница 142: ...lated links Safety instructions Installing the system cover Installing the system cover Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell i...

Страница 143: ...ered down Allow time for the fan to stop spinning before removing it from the system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by ...

Страница 144: ...nline or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE Observe the routing of the cables when removing them from the system Route these cables properly when you replace them to prevent the cables from being pinched or crimped 1 Follow the safet...

Страница 145: ...uld only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE Observe the routing of the cables when removing them from the system R...

Страница 146: ...fans CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your...

Страница 147: ...n After working inside your system Power distribution boards The power distribution board PDB is a board that connects the redundant power supply units to the system board The Fan Control Board is a part of the PDB1 A PDB is only available in systems that support redundant power supply units This system has two PDBs The procedure to remove and install both the PDBs is similar Remove PDB 1 to acces...

Страница 148: ... them from the system Route these cables properly when you replace them to prevent the cables from being pinched or crimped 2 Remove the screw that secures the power cable cover to PDB 1 3 Lift the power cable cover up straight from the locking hole on PDB 1 Then lift it out of PDB 1 Figure 90 Removing the power cable cover and the power cables screws for PDB 1 4 Remove the screws that secure the ...

Страница 149: ...ard from the system Figure 92 Removing the PDB bridge board 8 Disconnect all the cables from PDB 2 9 Remove the screw that secures the power cable cover to PDB 2 10 Lift power cable cover up straight from the locking hole on PDB 2 Then lift it out of PDB 2 149 ...

Страница 150: ...e power cables for PDB 2 11 Remove the screws securing the four power cables from PDB 2 12 Remove the four power cables from PDB 2 13 Remove the screws that secure PDB 2 to the system 14 Lift PDB 2 out of the system Figure 94 Removing the PDB 2 150 ...

Страница 151: ...ng that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION If removed you must install the power distribution board 2 PDB 2 and the PDB bridge board before installing PDB 1 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your ...

Страница 152: ...Figure 95 Installing PDB 2 Figure 96 Installing the power cables and the power cable cover for PDB 2 152 ...

Страница 153: ...tom of PDB 1 inserts into the PDB bridge board on PDB 2 When the slot at the bottom of PDB 1 inserts into the PDB bridge board on PDB 2 the screw holes align with the holes on the chassis b Insert the screws that secure PDB 1 to the system c Secure the power cables to PDB 1 by using screws d Install the power cable cover for PDB 1 and secure it with the screw e Connect all the cables to PDB 1 Rout...

Страница 154: ...r PDB 1 Next steps 1 Install the power supply units 2 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a power supply unit Installing a power supply unit After working inside your system 154 ...

Страница 155: ...tor 4 power throttling connector 5 fan speed control connector 6 backplane power connector 7 backplane power connector 8 power on control connector 9 UART connector 10 control panel to power distribution board connector 11 H8 JTAG 12 product identification 13 control motherboard 2 and 4 14 control motherboard 1 and 3 15 control for hard disks 16 right ear control panel connector 155 ...

Страница 156: ...p 1 PDB 1 2 backplane power cable 3 backplane power cable 4 12 V power cable 5 PDB 2 6 PDB 2 data cable 7 control system board 1 and 3 and control system board 2 and 4 8 hard disk control cable 9 ground cable 10 midplane 11 fan control and power cable 156 ...

Страница 157: ...ur product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system se...

Страница 158: ...erly when you replace them to prevent the cables from being pinched or crimped 3 Remove the screw that secures the power cable cover to the upper midplane and lift the power cable out 4 Remove the screws that secure the power cables to the upper midplane Figure 104 Removing the power cables and cover 5 Remove the screws that secure the upper midplane to the midplane holder 6 Lift the upper midplan...

Страница 159: ...cure the midplane holder support to the chassis 8 Lift the midplane holder support out of the chassis Figure 106 Removing the midplane holder support 9 Remove the screws that secure the midplane holder to the chassis 10 Lift the midplane holder out of the chassis 159 ...

Страница 160: ...sis Next steps 1 Install the midplanes 2 Install the cooling fan cage 3 Install the sleds into the enclosure 4 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing a sled Removing a cooling fan cage Installing the midplanes Installing a cooling fan cage Installing a sled After working inside your sy...

Страница 161: ...ce the power cable cover to the lower midplane 6 Secure the power cable cover with a screw 7 Place the midplane holder into the chassis Figure 108 Install the midplane holder 8 Replace the screws that secure the midplane holder to the chassis 9 Place the midplane holder support into the chassis 10 Replace the screws that secure the midplane holder support to the chassis 11 Place the upper midplane...

Страница 162: ... 3 6 backplane Table 33 Cable routing top midplane to backplane for 24 x2 5 inch hard drive configuration Item Cable From top midplane To backplane Hard drive backplane cable Mini SAS connector for system board 1 hard drive 1 2 3 and 4 J1 SATA2 hard drive connectors 1 to 4 for system board 1 from right to left Hard drive backplane cable Mini SAS connector for system board 1 hard drive 5 and 6 J2 S...

Страница 163: ...ive backplane cable Mini SAS connector for system board 2 hard drive 1 2 3 and 4 J1 SATA2 hard drive connectors 1 to 4 for system board 2 from right to left Hard drive backplane cable Mini SAS connector for system board 2 hard drive 5 and 6 J2 SATA2 hard drive connectors 5 to 6 for system board 2 from right to left Hard drive backplane cable Mini SAS connector for system board 4 hard drive 1 2 3 a...

Страница 164: ...n or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane CAUTION You must note the number of e...

Страница 165: ...age Figure 113 Removal of all the backplane cables 4 Disconnect all the cables connected to the hard drive backplane 5 Remove the screws that secure the backplane to the hard drive cage 6 Remove the backplane from the hard drive cage 165 ...

Страница 166: ...ing and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system be...

Страница 167: ...all the hard drives 4 Keep the Phillips 2 screw driver ready Steps 1 Install the backplane into the hard drive cage Figure 115 Install the backplane into the hard drive cage 2 Install the screws that secure the backplane to the hard drive cage 3 Connect all the cables to the backplane 167 ...

Страница 168: ...Figure 116 Connect the backplane cables 4 Install the hard drive cage into the chassis NOTE Ensure that uniform pressure is exerted while installing the hard drive cage into the enclosure 168 ...

Страница 169: ...ontrol the inputs to the server The control panel of the PE C6320p system has power buttons and system identification buttons Removing the control panel Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and supp...

Страница 170: ...ard drive cage from the enclosure The procedure to remove the hard drive cage is similar to Removing the backplane 7 Keep the Phillips 1 screwdriver ready Steps 1 Remove the screws that secure the control panel assemblies to the enclosure 2 Remove the screws that secure the control panel assembly to the hard drive cage 3 Orient the hard drive cage so that the front of the cage is facing down 4 Rem...

Страница 171: ...working inside your system Installing the control panel Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty R...

Страница 172: ...the control panel into the control panel assembly 3 Install the control panel assembly into the hard drive cage Figure 120 Installing the left side control panel Figure 121 Installing the right side control panel 4 Install the screws that secure the control panel assembly to the hard drive cage 5 Install the screws that secure the control panel assemblies to the chassis 172 ...

Страница 173: ...ure around the enclosure Removing the sensor board cover Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty ...

Страница 174: ...thorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Follow the safety guidelines listed in the Safety instructions section Steps 1 With the latch facing up slide the latch into the har...

Страница 175: ...ach hard drive and temporarily label them before removal so that you can replace them in the same locations NOTE Observe the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedu...

Страница 176: ...requisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped wit...

Страница 177: ...e cage 4 Insert the screws that secure the sensor board to the hard drive cage Figure 125 Installing the sensor board Figure 126 Installing the sensor board assembly Next steps 1 Replace the hard drive cage into the chassis 2 Connect all the cables to the backplane 3 Connect the control panel cables to the power distribution board 4 Install the hard drives 5 Follow the procedure listed in the Afte...

Страница 178: ...d right control panel to the connector on the power distribution board 1 and connect the other two ends of the cable to the connectors on the sensor board and the right control panel respectively 2 Connect the control panel cable to the connector on the power distribution board 1 and connect the other end of the cable to the connector on the left control panel Figure 127 Cable routing sensor board...

Страница 179: ...View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics Run the Embedded System Diagnostics ePSA if your system does not boot Running the Embedded System Diagnostics from Boot Manager Prerequisites Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F10 2 Use the up arrow and d...

Страница 180: ...ystemhealth Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 180 ...

Страница 181: ...owerEdge C6320p system board connectors 1 PCIe Gen3 x4 mezzanine slot 2 system battery 3 TPM connector 4 internal USB 5 processor socket 6 DIMM sockets 3 7 SATA 1 connector 8 SATA 1 cable lock 9 1 8 SSD power connector 10 DIMM sockets 3 11 SATA 2 connector 12 SAS connector protector 13 PCIe Gen3x16 riser slot 14 iDRAC heart beat LED 15 SATA 3 connector Table 35 PowerEdge C6320p system board connec...

Страница 182: ...on of system configuration jumpers installed on each PowerEdge C6320p system board is shown below Figure 129 System configuration jumpers on the PowerEdge C6320p system board 1 PWRD_EN 2 ME RCVR 3 BIOS RCVR 4 NVRAM CLR Table 36 System configuration jumper on the PowerEdge C6320p system board Jumpers Function Default state Non default state 1 PWRD_EN Enabled Jumper between pin 1 2 Disabled Jumper b...

Страница 183: ...l external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting the video subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run the appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If...

Страница 184: ...device causes the same problem turn off the device replace the USB cable with a known good cable and turn on the device Next steps If all troubleshooting fails see the Getting help section Related links Getting help System board jumper settings Troubleshooting a serial I O device Prerequisites NOTE The PowerEdge C6320p does not have a 9 pin serial port instead uses a micro USB port for serial I O ...

Страница 185: ... a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Turn off the system and atta...

Страница 186: ...system from the electrical outlet 2 Remove the system cover 3 Ensure that the following components are properly installed cooling shroud expansion card risers if installed expansion cards power supply unit s cooling fan assembly if installed cooling fan s processor s and heat sink s memory modules hard drive carriers or cage hard drive backplane 4 Ensure that all cables are properly connected 5 In...

Страница 187: ...following sections provide information on troubleshooting power source and power supply units problems Troubleshooting power source problems 1 Press the power button to ensure that your system is turned on If the power indicator does not glow when the power button is pressed press the power button firmly 2 Plug in another working power supply unit to ensure that the system board is not faulty 3 En...

Страница 188: ...file options 2 Minimum Fan Speed in PWM of Max option button to select Default or Custom fan speed options From RACADM commands 1 Run the command racadm help system thermalsettings For more information see the Integrated Dell Remote Access User s Guide at Dell com idracmanuals Troubleshooting cooling fans Prerequisites CAUTION Many repairs may only be done by a certified service technician You sho...

Страница 189: ...needed If the memory settings match the installed memory but the problem still persists go to step 12 5 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 6 Remove the sled from the chassis 7 Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory mod...

Страница 190: ... Before you proceed back up all files on the hard drive CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow...

Страница 191: ... enclosure 4 Ensure that each expansion card is firmly seated in its connector 5 Install the sled into the enclosure 6 Turn on the system and attached peripherals 7 If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet 8 Remove the sled from the enclosure 9 Remove all expansion cards installed in the sled 10 Install the sle...

Страница 192: ...es generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide at Dell com openmanagemanuals OpenManage software Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all dat...

Страница 193: ...t categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Technical Support b The Contact Technical Support page is displayed with details to call chat or e mail the Dell Global Technical Support team Documentation feedback Click the Feedback link in any of the Dell documentation pages fill out the form and click Submit to send your feedback Accessing system i...

Страница 194: ...Quick Resource Locator for the PowerEdge C6320p system Figure 130 Quick Resource Locator for the PowerEdge C6320p system 194 ...

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