© 2006 Directed Electronics—all rights reserved
remote start troubleshooting
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The remote start will not activate.
1.
Check the harnesses and their connections. Make sure that the harnesses are completely plugged
into the remote start module. Make sure there are good connections to the vehicle wiring.
2.
Check voltage and fuses. Use a meter to check for voltage between the red wire in the 5-pin ribbon
harness and the black ground wire. If you have less than battery voltage, check the 3A and both 30A
fuses on the relay satellite. Also make sure that the ground wire connects to a good chassis ground
point.
3.
Check diagnostics. The diagnostics will tell you which shutdown is active or not connected.
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The remote start will activate, but the starter never engages.
1.
Check for voltage on the purple starter wire two seconds after the remote start becomes active. If
there is voltage present, skip to Step 4. If there is not voltage present, advance to Step 2.
2.
Check the 30A fuses.
3.
Check diagnostics. If the gray/black wire is detecting ground upon activation, the starter will not
crank.
4.
Make sure the purple starter wire is connected on the starter side of the optional starter kill/anti-
grind relay.
5.
Does the vehicle have an immobilizer? Some immobilizer systems will not allow the vehicle to crank
if active.
6.
Check connections. The two red heavy gauge input wires on the relay satellite should have solid con-
nections. "T-taps" or "scotch locks" are not recommended for any high current heavy gauge wiring.
Also, if the vehicle has more than one 12-volt input wire, then connect one red wire to each.
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The vehicle starts, but immediately dies.
1.
Does the vehicle have an immobilizer? The vehicle’s immobilizer will cut the fuel and/or spark during
unauthorized starting attempts.
2.
Is the remote start programmed for voltage sense? If so, the start time may not be set high enough,
or you may have to adjust the voltage threshold in programming. Voltage sense will not work on
some vehicles.
3.
Check diagnostics. Sometimes a shutdown will become active during cranking or just after crank-
ing.
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