Store the logging in case of software errors
Introduction
When the system has a software error, you can store the logging. Service can use this logging to
analyse the error.
Procedure
1.
On the control panel an error screen is visible that indicates a software error. A software error has
an error code that starts with 115. The system creates a log. This may take a few minutes. After
the creation of the log is complete, you can insert a USB drive into the USB port
at the left-
hand side of the control panel.
When you do not want to store the logging of the software error, you can touch the error screen
to exit the error. The system restarts.
Only non-recoverable software errors will store the error log.
2.
Touch the USB drive button on the error screen.
The systems stores the logging of the error on the USB drive.
3.
When the systems indicates that the storing is completed, remove the USB drive.
4.
Touch the error screen to exit the error. The system restarts.
NOTE
When the system has two identical software errors after each other, you can delete all
jobs. If one or more jobs caused the software error, the system restarts without an
error.
NOTE
If the system experiences three identical software errors, one after another the system
reinstalls the software upon restarting. Reinstallation will take a while.
Store the logging in case of software errors
Chapter 14 - Troubleshooting
327
VarioPrint 6000 line
Содержание VarioPrint 6000 Series
Страница 1: ...VarioPrint 6000 line Operation guide VarioPrint 6180 6220 6270 6330 2020 Canon Production Printing ...
Страница 8: ...Contents 8 VarioPrint 6000 line ...
Страница 9: ...Chapter 1 Introduction ...
Страница 14: ...Information in this operation guide 14 Chapter 1 Introduction VarioPrint 6000 line ...
Страница 15: ...Chapter 2 Explore the print system ...
Страница 31: ...Chapter 3 Explore the ease of operation ...
Страница 46: ...Transaction printing workflow 46 Chapter 3 Explore the ease of operation VarioPrint 6000 line ...
Страница 47: ...Chapter 4 Start the print system ...
Страница 56: ...Log in to the printer 56 Chapter 4 Start the print system VarioPrint 6000 line ...
Страница 63: ...Chapter 5 Prepare the print system ...
Страница 101: ...Chapter 6 Prepare the print jobs ...
Страница 110: ...Print a page number via PRISMAsync 110 Chapter 6 Prepare the print jobs VarioPrint 6000 line ...
Страница 111: ...Chapter 7 Plan the workload remotely ...
Страница 114: ...Use the Remote Control app to monitor printing 114 Chapter 7 Plan the workload remotely VarioPrint 6000 line ...
Страница 115: ...Chapter 8 Plan the jobs ...
Страница 127: ...6 Touch OK Move jobs to another destination Chapter 8 Plan the jobs 127 VarioPrint 6000 line ...
Страница 139: ...5 Touch OK Create a note for the operator Chapter 8 Plan the jobs 139 VarioPrint 6000 line ...
Страница 165: ...Chapter 9 Carry out print jobs ...
Страница 232: ...Make an intermediate check print 232 Chapter 9 Carry out print jobs VarioPrint 6000 line ...
Страница 233: ...Chapter 10 Keep the system printing ...
Страница 246: ...Status indicators 246 Chapter 10 Keep the system printing VarioPrint 6000 line ...
Страница 247: ...Chapter 11 Media handling ...
Страница 289: ...Chapter 12 Maintain the print system ...
Страница 316: ...Close the doors and covers 316 Chapter 12 Maintain the print system VarioPrint 6000 line ...
Страница 317: ...Chapter 13 PRISMAlytics Dashboard ...
Страница 319: ...Chapter 14 Troubleshooting ...
Страница 334: ...Create and download a log file 334 Chapter 14 Troubleshooting VarioPrint 6000 line ...
Страница 335: ...Chapter 15 Specifications ...
Страница 353: ......