About This Guide
10
Repair and service
If unit failure is suspected, obtain details of the Return Material Authorization (RMA) process from the
Support
website.
Hardware warranty
Cambium’s standard hardware warranty is for one (1) year from date of shipment from Cambium
Networks or a Cambium distributor. Cambium Networks warrants that hardware will conform to the
relevant published specifications and will be free from material defects in material and workmanship
under normal use and service. Cambium shall within this time, at its own option, either repair or replace
the defective product within thirty (30) days of receipt of the defective product. Repaired or replaced
products will be subject to the original warranty period but not less than thirty (30) days.
To register the cnWave™ 5G Fixed products or activate warranties, visit the
Support
website. For
warranty assistance, contact the reseller or distributor. The removal of the tamper-evident seal will void
the warranty.
Caution
Using non-Cambium parts for repair could damage the equipment or void warranty. Contact
Cambium for service and repair instructions.
Portions of Cambium equipment may be damaged from exposure to electrostatic discharge.
Use precautions to prevent damage.
Security advice
Cambium Networks systems and equipment provide security parameters that can be configured by the
operator based on their particular operating environment. Cambium recommends setting and using
these parameters following industry recognized security practices. Security aspects to be considered are
protecting the confidentiality, integrity, and availability of information and assets. Assets include the
ability to communicate, information about the nature of the communications, and information about the
parties involved.
In certain instances Cambium makes specific recommendations regarding security practices, however
the implementation of these recommendations and final responsibility for the security of the system lies
with the operator of the system.
Caring for the environment
The following information describes national or regional requirements for the disposal of Cambium
Networks supplied equipment and for the approved disposal of surplus packaging.
In EU countries
The following information is provided to enable regulatory compliance with the European Union (EU)
directives identified and any amendments made to these directives when using Cambium equipment in
EU countries.
Disposal of Cambium equipment
European Union (EU) Directive 2012/19/EU Waste Electrical and Electronic Equipment (WEEE).
Do not dispose of Cambium equipment in landfill sites. For disposal instructions, refer to
https://www.cambiumnetworks.com/support/compliance/
.
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