Installing IP500/IP500 V2
Page 376
15-601042 Issue 28c (19 August 2013)
IP Office 9.0
10.14.7 Flare Experience for IP Office
Flare Experience for IP Office is a user softphone application which allows the user to make and answer their calls from a
range of telephone devices. Flare Experience for IP Office client software is available Windows, iPad and Android devices.
Details
License
See the table below.
Languages
Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.
Flare Experience for IP Office is supported on IP Office standard mode systems. The features available to the user depend
on how the user is licensed for Flare Experience for IP Office and whether the system also includes
one-X Portal for IP
Office
and
Voicemail Pro
.
Flare Experience for IP
Office Mode
Lite Mode
Advanced Mode
Basic Features
·
Make calls, hold calls, mute
and transfer calls.
·
System directory.
·
Local application call log.
·
Make calls, hold calls, mute
and transfer calls.
·
System directory.
·
Local application call log.
Advanced Features
(Require one-X Portal for IP Office and Voicemail Pro)
–
·
User directories and call logs
via one-X Portal for IP Office
·
Presence (XMPP).
·
2-Party Instant Messaging
·
2-Party video calls.
·
Dual extension support.
User Profile
Any user profile.
·
Office Worker or
·
Power User.
Licenses Required
System License
–
·
Essential Edition*
·
Preferred Edition
User Licenses
·
Avaya Softphone license.
·
Office Worker or
·
Power User.
System Mode
IP Office Essential
Edition
Yes
–
IP Office Preferred
Edition
Yes
Yes
IP Office Advanced
Edition
Yes
Yes
·
Client Software
The source for the Flare Experience for IP Office client software depends on the user device. However, since Flare
Experience for IP Office is supported on a number of Avaya platforms, in all cases the installer must ensure that
they obtains a Flare Experience for IP Office client that specifically states IP Office support.
Windows PC Requirements
Minimum PC Requirements
RAM
2GB
Hard Disk Free Space
1.5GB.
Processor
Dual-core 2.4GHz.
Display
1024 x 768
Other
USB Camera
Operating System Support
Client OS:
XP Home (32-bit)
XP Professional (32-bit)
Vista (32-bit)
Windows 7
Windows 8
·
Where supported, Windows 7 support is
only on Professional, Enterprise and
Ultimate versions.
User Platform Support
Mobile Devices
375
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