Installing IP500/IP500 V2
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15-601042 Issue 28c (19 August 2013)
IP Office 9.0
Additional Processes: Upgrading systems
8.7.4 Upgrading an SD Card in a PC
The PC running IP Office Manager can be used to load the full set of operation files onto an SD card. This includes the
firmware for the core system, phone firmware files and files for embedded voicemail. If the card contains configuration,
message and prompt files, those files are not deleted by this process.
Upgrade by Updating the System SD Card
1. Shutdown the System SD card and remove the card from the system. See
Memory Card Shutdown/Removal
.
2. Insert the card into the PC and use the IP Office Manager process below to upgrade the files on the card.
3. Reinsert the card into the System SD card slot on the system.
4. Reboot the system. See
Rebooting a System
.
Upgrade by Updating an Optional SD Card
1. Shutdown the Optional SD card and remove the card from the system. See
Memory Card Shutdown/Removal
.
2. Insert the card into the PC and use the IP Office Manager process below to upgrade the files on the card.
3. Reinsert the card into the Optional SD card slot on the system.
4. Copy the files from the Optional SD card to the System SD card. See
Loading Software from an Optional SD Card
.
5. Reboot the system. See
Rebooting a System
.
To upgrade a SD card using the IP Office Manager PC
1. Once started do not interrupt this process, for example by removing the SD card. This process takes approximately
15 minutes.
2. Insert the SD card into a card reader on the IP Office Manager PC.
3. Using IP Office Manager, select File | Advanced | Recreate IP Office SD Card.
4. Select IP Office A-Law, IP Office U-Law, IP Office Partner Edition. or IP Office Norstar Edition. This
selection will affect how the IP Office systems operates when defaulted with this card present in its System SD card
slot.
5. Browse to the card location and click OK.
6. IP Office Manager will prompt whether you want to include Avaya IP Office Web Manager files as part of the
recreate process. Those files are necessary if you want to run IP Office Web Manager to manage the IP Office
system into which the card will be loaded or if you want to use
on-boarding
.
7. IP Office Manager will start creating folders on the SD card and copying the required files into those folders. This
process will take approximately 15 minutes.
8. Do not remove the SD card during the process. Wait until the IP Office Manager displays a message.
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