ChipScope Pro Software and Cores User Guide
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UG029 (v14.3) October 16, 2012
Gathering Information for Xilinx Technical Support
Gathering Information for Xilinx Technical Support
Obtaining Xinfo Information
The Xinfo application is used to collect system info used by Xilinx tools which gives
installation logs and environment details that are useful for debug.
On Windows
1.
Run
Start > Run > Xinfo
2.
In the Xinfo application, select
File > Export > Save as Text file
.
On Linux
1.
Run xinfo from a shell prompt
2.
In the Xinfo application, select
File > Export > Save as Text file
.
Obtaining ChipScope Pro Analyzer Log File Information
The cs_analyzer.log file contains a log of console messages from your last ChipScope Pro
Analyzer tool session.
On Windows
The cs_analyzer.log file is stored in your %homepath%/.chipscope directory. This location
is typically the same as C:/Documents and Settings/<username>/.chipscope.
On Linux
The cs_analyzer.log file is stored in your $HOME/.chipscope directory.
Obtaining ChipScope Pro Core Inserter Tool Log File Information
The cs_inserter.log file contains a log of console messages from your last ChipScope Pro
Core Inserter tool session.
On Windows
The cs_analyzer.log file is stored in your %homepath%/.chipscope directory. This location
is typically the same as C:/Documents and Settings/<username>/.chipscope.
On Linux
The cs_analyzer.log file is stored in your $HOME/.chipscope directory.
Obtaining an Archived ISE Tool Project
1.
In the ISE Project Navigator tool, select Project > Archive
2.
This creates a
<project_name>.zip
file with all project files. If you are using the
ChipScope Pro Core Inserter tool with your project, make sure that the
<filename>.cdc
is part of the project before archiving.
