Further Assistance
Xerox® WorkCentre® 3215/3225
User Guide
239
Further Assistance
For any additional help visit our customer web site at
www.xerox.com
or contact the
Xerox Support
Center
quoting the machine serial number.
Xerox Support Center
If a fault cannot be resolved by following the display instructions, see
Error Messages
. If the difficulty
persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of
the problem, the machine serial number, the fault code (if any), and the name and location of your
company.
Locating the Serial Number
The serial number is located on the data plate on the rear cover of the machine.
The serial number is also listed on the Configuration report under the Device Profile heading. See below
to print a Configuration report.
Printing a Machine Report
At the machine,
you can print several types of reports on the machine's information and activity.
1.
Press
Machine Status
on the control panel.
2.
Press the up/down arrows to scroll to
Information Pages
and press
OK
.
3.
Scroll to select the report you want to print. Options are:
•
Configuration, Demo Page, Network Configuration, Supplies Info, Usage Counter, Fax
Received, Fax Sent, Scheduled Jobs, Fax Confirm, E-mail Sent, Junk Fax, PCL Font, PS Font,
Epson Font, Address Book.
4.
Press
OK
.
5.
Select
Yes
at the
Print?
prompt and press
OK.
From a networked PC,
you can find your machine’s serial number, print a configuration report, and
browse the status. To get to CentreWare Internet Services:
•
Open a web browser at your networked computer.
•
Enter the machine's
IP address
in the browser address window.
•
CentreWare Internet Services opens to the Home page, where you can see the Serial Number on
the left.
•
To print reports, select
Information
>
Print Information
. Select and print the report you need.
Summary of Contents for WorkCentre 3215NI
Page 1: ...July 2014 Xerox WorkCentre 3215NI Xerox WorkCentre 3225DN 3225DNI User Guide ...
Page 12: ...Contents Xerox WorkCentre 3215 3225 User Guide xii ...
Page 36: ...Further Assistance Xerox WorkCentre 3215 3225 User Guide 24 ...
Page 94: ...E mail Setup Xerox WorkCentre 3215 3225 User Guide 82 ...
Page 108: ...Media Output Locations Xerox WorkCentre 3215 3225 User Guide 96 ...
Page 154: ...Scan Using WIA Driver Xerox WorkCentre 3215 3225 User Guide 142 ...
Page 176: ...Fax from PC Xerox WorkCentre 3215 3225 User Guide 164 ...
Page 190: ...Using Address Book in CWIS Xerox WorkCentre 3215 3225 User Guide 178 ...
Page 212: ...Authentication Xerox WorkCentre 3215 3225 User Guide 200 ...
Page 252: ...Further Assistance Xerox WorkCentre 3215 3225 User Guide 240 ...
Page 264: ...Environmental Specifications Xerox WorkCentre 3215 3225 User Guide 252 ...
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