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- Paper handling
Strange noise
• Place the printer on a stable surface.
• Switch off the power and remove any foreign object
inside the printer. If the object cannot be removed by
yourself, contact our Customer Support Center or your
dealers. Do not attempt to disassemble the printer by
yourself.
Paper cannot be
fed
Paper jam
Multiple sheets of
paper are fed
Paper is wrinkled
• Load the paper correctly. For labels, transparencies, or
enveloped, fan them well first to allow air to enter
between each sheet before loading to prevent paper
jam.
• Multiple sheets feeding may occur when the paper is
loaded exceeding the limit. Remove the paper and fan
the paper to be loaded and load again. Do not load the
paper exceeding the limit.
Problems
Possible Reason/Solution
