75
- Paper handling
You cannot start
DocuWorks
• Make sure the DocuPrint C2090 FS is turned on.
• Turn off the DocuPrint C2090 FS and your computer,
and check the connection between them.
• Make sure the DocuWorks is selected in your applica-
tion software.
• In the
[Windows Device Manager]
menu, make sure
DocuPrint C2090 FS appears under Imaging devices
hardware type without a question
[ ? ]
or an exclama-
tion
[ ! ]
mark, or as an Unknown devices hardware
type. If so, uninstall DocuWorks, then reinstall it follow-
ing the instructions in “Installing software” on page 22.
The scanner soft-
ware does not
work properly.
• For Windows users:
Double-click the
[Scanners and Cameras]
icon in the
Control Panel. Delete the DocuPrint C2090 FS icon and
reinstall the DocuWorks as described in “Installing soft-
ware” on page 22.
• Make sure your computer meets the systems require-
ments and for the software you are using.
• Make sure your computer has enough memory for your
software. If it does not, see your software and computer
documentation for instructions on freeing up available
memory or upgrade your RAM.
Problems
Possible Reason/Solution
