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Xerox Document Centre Reference Guide
Troubleshooting Tips
Problem
Symptom
Recommendation
Power
The machine will not
power
on
l
Check to see that the machine is not in
Low
Power Mode
as indicated by the green light
on the User Interface.
l
Push the white power button to the ON
position.
l
Check to see if the power cord is correctly
installed.
l
Examine the circuit breaker for the line to
see if the AC outlet is receiving voltage.
Paper
Handling
A document set will not
feed through the Document
Feeder
l
Ensure that all staples or clips have been
removed from the originals.
l
Check to see if the Document Feeder is
overloaded. The 460/470 can hold 75
sheets while the 240/255/265 can hold 50
sheets of 20 lb. Use
Build Job
if you have
more originals than this.
l
Check to see if the document set is fully
inserted into the Document Feeder.
l
Ensure that the edge guides are adjusted to
touch the sides of the originals.
l
Ensure that the Feed Roll Cartridge is
correctly engaged. Reseat if necessary.
l
Check for obstructions in the Document
Feeder.
l
Ensure that the Document Feeder cover is
closed.
l
Check that the machine is not in diagnostics
mode as indicated by a message on the User
Interface.
Summary of Contents for 255 DC
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