Introduction
Conventions
vi
Insight CTX Supervisor Guide 04/03
Conventions
Some of the following conventions are omitted in our manuals when they are not used.
Conventions
Description
Note
Elaborates specific items or references other information.
Within some tables, general notes apply to the entire table
and numbered notes apply to specific items.
Important!
Calls attention to important instructions or information.
“Type”
Indicates entry of a string of text.
Select
Instructs the user to choose a menu item or dialog box
button on the screen.
Represents an icon button on the feature toolbar. When you
click on this icon, it performs the same function as the step.
Tilde (~)
Means “through.” Example: 350 ~ 640 Hz frequency range.
See Figure 10
Grey words within the printed text denote cross-references.
In the electronic version of this document (Strata CTX Call
Center Solutions CD-ROM or FYI Internet download),
cross-references appear in blue hypertext.
Summary of Contents for Strata CTX Insight CTX
Page 4: ......
Page 8: ...Contents Chapter 5 Alarms iv Insight CTX Supervisor Guide 04 03 ...
Page 12: ...Introduction Related Documents and Media viii Insight CTX Supervisor Guide 04 03 ...
Page 74: ...Reports Using MIS Reports to Improve Performance 62 Insight CTX Supervisor Guide 04 03 ...
Page 92: ...Alarms View Alarms 80 Insight CTX Supervisor Guide 04 03 ...
Page 104: ...Glossary Report Terminology 92 Insight CTX Supervisor Guide 04 03 ...