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Voice Processing

Mailbox Editor Screens

Strata CIX Voice Mail Programming 01/07

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Name 1

(continued)

Since voice mail plays the name recording of all mailboxes that match a caller’s
entry for the company directory, you can use this capability as a general search and
playback system. The digit string used for directory searching is defined using the

sys_box_idx

System Configuration parameter.

For details about the System Configuration parameters, see

Chapter 3 — Voice Mail

Configuration

. For users who do not wish to have their name accessible from the

directory, leave this field blank.

Note

This field displays at the top of all Mailbox Editor screens.

Name 2

The second of two names voice mail may search when a caller uses the directory
(default 411). The field is 16 characters long. Entries can contain any alphabetical
characters. Digits 2~9 are allowed for entry by the System Administrator via a
tone-dialing telephone’s dial pad. They cannot contain spaces or digits 0 and 1.
For most companies, this is the mailbox user’s last name or another way to
reference this user, such as a variation in spelling (Cathy, Kathy) or a nickname
(Michael, Mike). It can also be used for the name of an additional user when a
mailbox is shared.
For COS, this field is used as the mailbox identifier (see

“Name 1” on page 4-10

For users who do not wish to have their name accessible from the directory, leave
this field blank.

Note

This field displays at the top of all Mailbox Editor screens.

Security code

Password (up to 16 digits long) that permits the user access to this mailbox. The
security code insures that only appropriate users can change a greeting, record a
custom busy message, listen to messages left for this mailbox, or change option
settings.
The initial value is the number of the new mailbox plus the value in the

sys_security_code_suffix

(default 997) parameter.

For example, if a mailbox 234 is created, the default security code for the new
mailbox is 234997.
If the

sys_security_code_suffix

parameter is changed, only the mailboxes created

after rebooting the system have the new default security code. If the security code is
set to something that can not be entered from a telephone (such as an X), no one
can log into the mailbox.
The user can change the password to assure confidentiality. For added security, the
code does not display on the screen. You cannot view the security code; you can
only change it.

Class of service

Indicates whether the mailbox is inherited from a COS parent and the COS parent’s
name. Field is 20 characters long.
To enter a COS in this field:

Type a COS into the field.

Highlight a COS on the drop-down menu provided. The menu contains a list of
all available COS. Choose “No COS” if the mailbox has no COS parent.

Highlight a COS on the explore list using the Explore button (see

Figure 4-14

The list shows a detailed view of the available COS mailboxes in the system.

Table 4-1

Mailbox Editor Menu — Mailbox Header Screen Fields

(continued)

IELD

ESCRIPTION