Toshiba STRATA CIX, Programming Manual

Page: 19 / 248

Overview
Feature Groups
Strata CIX Voice Mail Programming 01/07
1-3
Ov
erview
Fax Tone Detection
Whenever voice mail detects a fax CNG tone at the caller menu, it automatically loads mailbox 994
(default fax box). Mailbox 994 acts as a system fax box that keeps all the incoming faxes that do
not address a specific mailbox number. This mailbox can also be programmed to transfer fax calls
to an external fax machine.
Note
Ports configured for ASR AA cannot perform Fax Tone Detection.
Multiple System Languages
Stratagy ES can be configured with any number of different audio prompt files and communicate
in different languages on different ports simultaneously. American English comes as a standard
prompt option.
Feature Groups
Feature Groups are software components that can perform discretely or in conjunction with other
Feature Groups. For example, some Fax Server (feature to be added later) features work in
conjunction with Unified Messaging.
A majority of the Feature Groups within the Stratagy ES software are implemented using an
advanced technology, such as ASR and TTS.
Feature Groups provide specific functionality. For example, the ASR Automated Attendant (ASR
AA) Feature Group provides a set speech enabled automated attendant function.
This section will include some detail on the technology of Feature Groups.
Enabling Feature Groups
Feature Groups are enabled by purchasing a license for the feature group through the Toshiba FYI
site at
http://fyi.tsd.toshiba.com . Once you have purchased the license, follow the detailed
instructions in “MAS Licensing” on page 2-9 to activate the license.
Fax Server (feature to be added later)
Note See Chapter 5 – Fax Server for complete details on this feature.
The Voice Mail Application provides a comprehensive set of fax capabilities to use either from the
phone or from the user’s PC. Some of the functions available will be:
•
Send a fax message
•
Fax Mail – immediate retrieval
•
Fax Mail – send/retrieve
•
Fax on Demand/Fax Back
•
Fax Broadcasting – custom IVR application enabling single or multiple fax documents to be
transmitted to a single or multiple list of clients that are stored in a database.
•
Client Fax Printer Driver available with the UM Feature Group
•
UM used in conjunction with the fax server will provide a Fax Viewer that enables the fax to be
read from the user’s PC.
The Fax Server is supported by software called SoftFAX. When licensed for the Fax Feature Group,
two channels of Fax will be available for each eight channels of voice.