Voice Processing
Mailbox Editor Screens
4-18
Strata CIX Voice Mail Programming 01/07
ID call
When a user answers a transferred call, voice mail plays the name recording of the
mailbox the caller dialed.
Possible values:
On:
Voice mail plays the name recording of the mailbox accessed to reach the
extension. Used when more than one mailbox is assigned to the same
telephone extension.
Off:
(Default) Voice mail plays a connection tone to the answering party.
Busy hold
Whether a caller can press
*
to hold when the extension is busy.
Possible values:
On:
The caller can press
*
to hold.
Off:
(Default) The caller cannot hold.
Caller menu
Whether voice mail presents a message menu to outside callers.
Possible values:
On:
(Default) Before pressing
#
to send a message, outside callers can review,
re-record, append, add destinations, set urgent or private, or cancel.
Off:
Outside callers can only press
#
to send a message.
Play “Please hold” prompt
Whether voice mail plays “Please hold while I try to dial that extension...” while
transferring a call.
Possible values:
On:
(Default ) Plays recording while transferring a call.
Off:
Does not play recording.
ASR Enabled
If this field is set to On, the mailbox user can use speech recognition features.
Possible values:
On:
(Default) Plays recording while transferring a call.
Off:
Does not play recording.
Personal Call Routing
Enabled
If this field is set to On, the mailbox user can use personal call routing features.
Possible values:
On:
(Default) Plays recording while transferring a call.
Off:
Does not play recording.
Busy Detect Enabled
Important!
This feature is available to iES32 users only and is not currently
supported.
If this field is set to On, the system uses DOAI to find out whether the extension is
busy or not.
Possible values:
On:
(Default) Plays recording while transferring a call.
Off:
Does not play recording.
Table 4-3
Auto Attendant Tab Screen Fields
(continued)
F
IELD
D
ESCRIPTION
Summary of Contents for STRATA CIX
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