Voice Processing
Mailbox Editor Screens
Strata CIX Voice Mail Programming 01/07
4-19
V
o
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Pr
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ssi
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Greetings
Selected Greeting
Which of seven mailbox greetings plays. This value can be set by the user through
the telephone unless this field is set to 0.
Each mailbox user can record up to seven custom greetings. The system default
greeting is “Please leave a message for [name],” as per the user’s name recording.
Note
This field may be modified by the Auto Scheduler. Any changes to the field’s
value (including directly changing the value or reverting the value to the
parent’s COS) is only temporary, and lasts only until the next scheduled
change.
Possible values:
0, 1~7
Default:
0 (system greeting)
Selected Instructional
Greeting
Determines which of seven mailbox voice instructions play. Each mailbox user can
record up to seven custom instructional greetings.
This value can be set by the user through the telephone unless this field is set to 0.
The Instructional Greeting will only play when the mailbox has been defined in the
Answer Method screen as a Greeting User Agent.
This field may be modified by the Auto Scheduler. Any changes to the field’s value
(including directly changing the value or reverting the value to the parent’s COS) is
only temporary, and lasts only until the next scheduled change.
Possible values:
0,1~7
Default:
0 (no instructional greeting plays)
Maximum length in
seconds
Maximum greeting length (seconds) for each custom greeting recorded by the user.
Whether the user can change the current greeting.
Possible values:
0 (user cannot record or change greetings), 1~999
Default:
45
Busy Greeting
Greeting caller receives when the extension is busy. This value can be set by the
user through the telephone unless
Maximum length in seconds
is set to 0. (See
“Manage Your Mailbox” in the
Stratagy ES User Guide
for more information.)
Possible values:
System:(Default) System busy greeting. Voice mail advises the caller that he/she
may hold for the extension by pressing
*
, dial another extension, or
leave a message by waiting for the tone. If the caller chooses to hold,
voice mail informs the caller of his/her position in the hold queue and
then plays 30 seconds of the Busy-Hold Music file before trying the
extension again. After each transfer attempt, the caller is given the
same options.
Custom:Custom busy greeting.
Maximum length in
seconds
Maximum greeting length (seconds) for the custom busy greeting recorded by the
user. Whether the user can change the busy greeting.
Possible values:
0 (user cannot record or change greeting), 1~999
Default:
45 (seconds)
Table 4-3
Auto Attendant Tab Screen Fields
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