Toshiba STRATA CIX, Programming Manual

Page: 147 / 248

Automatic Speech Recognition (ASR)
ASR Installation
Strata CIX Voice Mail Programming 01/07
6-7
Au
toma
tic S
p
ee
ch
Recog
n
it
ion
(ASR)
Step 13: Synchronize the Stratagy ES Database with the ASR
Database
To complete the installation of the ASR Auto Attendant application it is necessary to synchronize
the Stratagy ES database with that of the ASR application.
1. From the eManager Main menu, click Advanced Configuration > Utilities > Tools.
2. Select ASR Sync. A dialog box is presented confirming your request for synchronization.
3. Click OK.
Step 14: Stop and Restart the Stratagy ES Server Service
Step 15: (Optional) Add User Name Synonym(s) for Mailbox(es)
Note ASR AA v.5 software must be installed for this step.
There is no limit to the number of synonyms that can be created for any one mailbox. The synonym
name entered should include the last name for quicker interpretation by the speech application.
However, a single name can be listed as well. If there is more than one mailbox that lists the same
synonym, then the Stratagy ES gives the caller the ability to choose the correct name by playing the
recording assigned to the synonym.
For synonym entries to become active, it is necessary to make a corresponding name prompt
recording. If a recording is not made, the synonym is ignored by the ASR application. After
synonyms have been added for a mailbox, it is necessary to synchronize the additional name(s) with
the ASR application before the new synonym(s) are recognized.
1. Select the desired mailbox.
2. Click on the ASR Auto Attendant tab (see “ASR Auto Attendant” on page 4-36 ).
3. In the provided box labeled “#Phone,” enter the extension number of the telephone that can be
used for recording the corresponding synonym name. Once entered, this number remains
consistent for administration of other mailboxes.
4. Type in the new synonym name.
5. Click Add. A new line becomes active.
Table 6-1 System Parameter Definitions
Parameter Description
sys_asr_enabled
Enables system to recognize human speech.
Possible values: 0 disabled (default), 1 (enabled)
sys_asr_login_aliases
Aliases for the word Login. To be used in ASR Auto Attendant. Every alias to
be separated by a space and multiple words in an alias to be connected with
an underscore. Please also add an aslia.vox file in the
StratagyES\Scripts\ASR_AA_data\prompts directory.
Default: user_log_in mailbox_log_in log_me_in access_mailbox
mailbox_log_on user_log_on
sys_asr_sendmsg_aliases
Aliases for the word send_message. To be used in ASR Auto Attendant.
Every alias to be separated by a space and multiple words in an alias to be
connected with an underscore. Please also add an alias.vox file in the
\StratagyES\Scripts\ASR_AA_data\prompts directory.
Default: quick_message