Toshiba STRATA CIX, Programming Manual

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Voice Mail Configuration
Notification Groups
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Strata CIX Voice Mail Programming 01/07
Notification Groups
Any port can be used for traditional notification purposes. Ports can also be grouped to restrict their
use to a specific application such as IVR, AMIS, etc. In voice mail, each port can be its own group
and a group name can be used to identify a notification group.
The Notification Groups screen (see Figure 3-6 , Table 3-6 ) requires three entries: Group ID, Group
of Voice Ports, and Group Limit (%).
Figure 3-6 Notification Groups Screen with Sample Data
Table 3-6 Notification Groups Screen Fields
F
IELD
D
ESCRIPTION
Group ID Name of Notification Group. Can refer to specific application (e.g., IVR, AMIS).
Group of Voice Ports Defines ports that belong to the notification group ID (e.g., 1~10, 32, 43).
Group Limit (%) Defines the percentage of ports within a group that must be busy before outbound
notification is suspended.
Possible values are: 0~100.
Example:
IVR Notification Port Group has 10 ports.
Group Limit (%) field is set to 75%.
When eight ports of the IVR port group are busied by incoming calls, notification
requests for the group are suspended until the number of busy ports diminishes.
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