Token Programming
Singular Tokens
11-2
Strata CIX Voice Mail Programming 01/07
Singular Tokens
Singular Tokens are single character commands that perform a single action that cannot be
modified. For example, the token
1
performs the action of playing DTMF 1.
Important!
All tokens must be capitalized. Tokens entered in lower case are ignored.
Table 11-1
Singular Tokens
Token
Syntax
Description
@
@
Suppress normal process–prevents Stratagy ES from normally processing an
Extension
field.
©
Normally when Stratagy ES evaluates an
Extension
field, Stratagy ES plays the
“Please hold...” prompt to the caller, puts the caller on transfer hold, and then
evaluates the tokens in the field. If the first character in the field is the @ token,
however, Stratagy ES immediately begins processing the next token without
performing the transfer procedure.
1
1
Plays DTMF tone 1.
2
2
Plays DTMF tone 2.
3
3
Plays DTMF tone 3.
4
4
Plays DTMF tone 4.
5
5
Plays DTMF tone 5.
6
6
Plays DTMF tone 6.
7
7
Plays DTMF tone 7.
8
8
Plays DTMF tone 8.
9
9
Plays DTMF tone 9.
0
0
Plays DTMF tone 0.
*
*
Plays DTMF tone *.
#
#
Plays DTMF tone #.
A
A
Plays DTMF tone A.
B
B
Plays DTMF tone B.
C
C
Plays DTMF tone C.
D
D
Plays DTMF tone D.
- (dash)
-
Short pause–pauses 0.5 (one-half) second
, (comma)
,
Long pause–pauses two seconds
E
E
Earth recall–performs an earth recall. This is used in place of the hookflash (the
F
token) on some switches.
F
F
Hookflash–performs a hookflash. The length of the hookflash specified under the
Telephone System Dial Codes option
# Number of 1/100 seconds to use for flash time
.
(See
Chapter 3 — Voice Mail Configuration
H
H
Go on hook–immediately hangs up. If entered after an extension number, performs
an immediate hang-up without waiting for system tone cadences. This is called a Blind
Transfer.
Summary of Contents for STRATA CIX
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