Toshiba STRATA CIX, Programming Manual

Page: 107 / 248

Voice Processing
Mailbox Editor Screens
Strata CIX Voice Mail Programming 01/07
4-21
V
o
ice
Pr
oce
ssi
ng
Target Email service
supports Sets the e-mail retrieve protocol.
Note You can only choose one protocol–IMAP4 or POP3.
IMAP4
Internet Message Access Protocol 4 (IMAP4) Synchronization. You can select
IMAP4 or POP3 but not both. If IMAP4 is selected, the following occurs:
© If a user logs into his/her voice mail via the TUI and deletes a message,
Stratagy uses IMAP to identify and delete the message in the e-mail server.
This also deletes the messages from the user’s e-mail client inbox screen if the
messages were displayed on it at the time.
If a user logs into his/her voice mail via the TUI and listens to a message in the
NEW folder, the corresponding message in the e-mail server or e-mail client
inbox is flagged as “read” or “seen.” This includes the messages that are marked
by Stratagy as Pending and kept in the New Message folder. Messages marked
as Deleted are not actually deleted until the user logs out from his or her
UM-enabled mailbox.
© If Stratagy voice messages are deleted in the e-mail client, the corresponding
messages in the Stratagy system are deleted or saved to a Personal message
folder of the user’s voice mailbox. Whether the messages is deleted or moved
to a Personal Folder is a configurable option within each mailbox. This
synchronization is performed periodically via the Stratagy Scheduler feature.
© IMAP4 will be used by the Stratagy ES software to access user’s e-mail
messages so that they can be read by the TTS feature.
Save the message
to Personal folder
(Default for IMAP4 field) Saves the message to a personal folder. Field defaults to 1
for users with dual or multiple message folders and to 0 for single queue users. To
use folders 2~8, the user’s mailbox must be set for multiple folders.
Note
Message folders (single, dual, multiple) are set in the User Mode tab screen.
Delete the message Deletes the message.
Message Disposition
Notification (MDN)
Available only if Message Transport Scheme is set to IP Standard. Can be chosen
along with IMAP4 or POP3.
Stratagy adds a Message Disposition Notification (MDN) request when it sends a
voice message to the e-mail server. When the user opens up a voice/ message
(sent by Stratagy), a MDN is sent to Stratagy voice mail. As soon as Stratagy
receives the MDN, it deletes or saves the messages in the user’s mailbox. Whether
the message is deleted or saved is a configurable option within each mailbox.
Save the message
to Personal folder (Default for MDN field) Saves the message to a personal folder. Field defaults to 1
for users with dual or multiple message folders and to 0 for single queue users. To
use folders 2~8, the user’s mailbox must be set for multiple folders.
For Dual and Multiple message folder users you can also set this field to 0. In this
case, the message becomes a “Pending “message (but still remains in the New
folder) when this feature is executed.
Note
Message folders (single, dual, multiple) are set in the User Mode tab screen.
POP3 Post Office Protocol 3 (POP3) Default for Target Email Service. POP3 will be used
by the TTS feature to access and read e-mail messages to users. No UM
synchronization is provided by POP3.
Note Cannot be chosen if IMAP4 is already selected.
Table 4-4 Unified Messaging Tab Screen Fields (continued)
F
IELD
D
ESCRIPTION