SII IP-5520, User Manual

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6-18
[ Cause ]
Ink spatters Basic image [ Cause ]
Ink dropping [ Cause ]
Print head scratched the
media
Stains on the print
Possible cause Solution
Ink spatters (1) Print with print mode set to HIGH QUALITY or MAX QUALITY
( P.3-24)
(2) Check the height of the print head and put it in the low
position if necessary. ( P.2-28)
(3) Perform the regular maintenance. ( P.4-3)
(4) Perform a print head cleaning (NORMAL). ( P.4-19)
(5) Check the environment temperature. (Recommended
temperature: 20 to 25°C)
(6) Print using a known media with good performance.
Ink dropping (1) Check that there are no wrinkles or rising on the media or
that the media is set straight. Adjust the media position.
( P.2-7)
(2) Check the height of the print head and put it in the high
position if necessary. ( P.2-28)
(3) Perform a print head cleaning (NORMAL). ( P.4-19)
(4) Perform the regular maintenance. ( P.4-3)
(5) Clean the print heads surface. ( P.4-19)
Print head scratched the
media
(1) Load the media again.
( P.2-7)
(2) Raise the height of the print head.
( P.2-28)
(3) Adjust the heater temperature to avoid wrinkles.
( P.2-25)
(4) Replace the media.
( P.2-7)
(5) Reduce the environment humidity. (The media may get wet
resulting in wrinkle.)
(6) Check that the head securing screws are not loosened.
( P.2-29)