6-2
When encountering a problem
When encountering a problem, refer to the following sections for possible solu-
tions.
¢
Symptoms when encountering a problem
No power
Symptom/Possible Problem
Resolution
Connection state of power cable
Properly connect the power cable to the outlet.
Power supply to the outlet
Supply the power to the outlet. Confirm that the power volt-
age is correct.
The paper guide does not heat after the heater is turned on.
Symptom/Possible Problem
Resolution
Printer status
The paper guide is heated during printing or when the heater
is turned on with the heater control menu. Print an image or
set the heater to ON to see if the paper guide is heated.
(
P.2-25 [Changing temperature using the heater
control menu])
Computer RIP setting
The heater temperature can also be set by the RIP of the
computer. With HEATER PREF set to SOFTWARE on the printer,
the heater operation will depend on the print data sent from
the computer. Check the computer setting.
Heater control menu
Turn on the heater (after heater/print heater/preheater) again,
then print an image or forcibly set the heater to ON to see if
the paper guide is heated.
The printer does not start up or operate.
Symptom/Possible Problem
Resolution
Error LED ON and the message displayed on the LCD Perform the actions specified by the error message.
(
P.6-7 [When the error message is displayed])
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