Siemens SIMATIC MV500, Operating Instructions Manual, Page: 225 / 294

Service and maintenance
10.1 Error and diagnostics messages
SIMATIC MV500
Operating Instructions, 03/2021, C79000-G8976-C494-05
225
Error mes-
sage
Value
Onboard
PROFINET
Value
TCP/IP
and
RS232
Value
Ident pro-
file
(STATUS)
Description Corrective measures
Transfer error
PROFINET IO
W#16#5007 07 E1FE04 The send buffer is full be-
cause the data cannot be
queried in an adequately
short time.
Reduce the trigger frequency or
process the results faster. If nec-
essary, change the update time
in the PROFINET configuration.
Transfer error
CM/PROFINET
IO
W#16#5007 07 E1FE04 The send buffer is full be-
cause the data cannot be
queried in an adequately
short time.
Reduce the trigger frequency or
process the results more quickly
on the CPU. The transmission
speed of the communication
module connection can possibly
be increased.
To cover short-term peak loads,
the size of the image buffer in
the WBM can be increased un-
der"Program > Image acquisition
> Mode".
Program
requires EF
lens
W#16#5011 17 E1FE06 An EF lens is configured in
the program but it is not
connected.
Reconnect the EF lens or change
the parameter assignment of the
program.
Save program W#16#500A 10 E6FE04 The program could not be
created.
Adapt the parameter assign-
ment, the placement of test
objects in the image or the im-
age quality.
Match error W#16#500B 11 E1FE07 The program could not be
created due to faulty match
settings.
Adapt the match settings or use
a suitable test object.
Timeout
during saving
W#16#500D 13 E6FE04 The "Save program" process
was canceled because it took
too long.
Check the program settings and
start the "Save program" process
via the WBM, if necessary.
TCP commu-
nication
W#16#500E 14 E1FE01 Connection error in commu-
nication over a TCP connec-
tion or when using an
Ethernet RS-232 converter:
There is no TCP connection
or the data transfer cannot
be completed within the set
time limit.
Make sure that the connected
TCP partner is correctly config-
ured and ready to receive.
Archiving/
MMI commu-
nication
W#16#500E 14 E1FE01 Error in communication over
the archiving connection:
There is no TCP connection,
the server does not respond
within the set time limit or
violates the archiving proto-
col.
Check the connection to the
server. Make sure that the data is
processed by the server in an
adequately short time and that
the protocol is maintained.
Overload
protection
W#16#500F 15 E4FE06 Processing mode was inter-
rupted to protect against
thermal or electrical over-
load.
The configured or specified
"Maximum duty cycle" under
"Settings > Options > Light-
ing" may have been exceed-
ed.
Switch off ring light elements,
reduce the trigger frequency,
reduce the exposure time or use
a more powerful ring light.
If the power supply is via PoE,
switch to an external power
supply via the combination inter-
face.