Siemens 9810 Series, User Manual, Page: 193 / 218

Maintenance
• Download the latest firmware.
• Load the firmware onto your meter. When prompted for a template file, select
the template you saved from your meter.
To update the firmware on your meter’s remote display:
• Download the display firmware.
• Load the firmware onto the meter’s internal FTP site using either an FTP
program or ION Setup. The results of the firmware update are stored in the
meter’s event log.
To update the firmware on your meter’s option module(s):
• Download the option module firmware; make sure that the firmware matches
the option module type.
• Load the firmware onto the meter’s internal FTP site using either an FTP
program or ION Setup.
• Power cycle or perform an option bus reset to start the option module
firmware update.
NOTE: If the meter is power cycled or an option module reset is performed
while there are option module firmware upgrade files loaded on the meter’s
FTP site, the option module firmware is upgraded.
Visit the company website at www.usa.siemens.com/pds and search for your
meter type to see the available firmware and templates.
See the online ION Setup help for instructions on how to load meter templates.
Laptop computer upgrade considerations
The connection between the laptop and the device must be maintained in order for
the upgrade to proceed.
Laptop computers generally have different default power properties than desktop
computers.
If the laptop’s hard disk shuts down or the laptop enters system standby mode,
this connection is broken and the upgrade procedure must be restarted.
If you are upgrading your meter’s firmware using a laptop computer, follow these
guidelines:
• Plug the laptop computer into a wall outlet. Do not run the laptop on its
battery.
• Configure the laptop’s hard disks so that they do not shut down after a certain
period of time (for example, set to “never”).
• Turn off the laptop’s power suspension (for example, system stand-by) and
hibernate options.
• Disable the laptop’s option to power down when it is closed. This prevents a
shut down if the laptop is accidentally closed.
• Disable the laptop’s screen saver as they can burden the CPU.
Firmware upgrade considerations
Ensure that the firmware version you are upgrading to is compatible with your
meter, and that the version number is greater than your existing firmware (or else
you will downgrade your meter).
Your meter’s existing template may not work with different firmware versions if
significant meter features have been added or modified.
Your firmware upgrade files have digital signature confirmation to help ensure your
firmware’s authenticity. Once you have upgraded your firmware to a version that
uses digital signature confirmation, you cannot downgrade to an earlier firmware
version that did not use digital signature authentication.
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