Troubleshooting
When encounting a problem ____________________________________________5-2
Power is not turned on. .......................................................................................................................................5-2
The paper guide does not heat after the heater is turned on. ....................................................5-2
The printer does not start or operate normally. ...................................................................................5-2
Printing is disabled. .................................................................................................................................................5-3
Although the printer is in the print mode, printing does not start with "PREHEATING"
displayed on the operation panel. ................................................................................................................5-3
The transmitted data is not printed. ............................................................................................................5-3
Print quality is not good. .....................................................................................................................................5-3
Blank sheet appears. ..............................................................................................................................................5-4
Media jam occurs frequently. ...........................................................................................................................5-4
Print speed is low. ....................................................................................................................................................5-4
The menu is displayed in another language. .........................................................................................5-5
How to clear media jams _______________________________________________5-6
When an error message is displayed ______________________________________5-8
Service call errors .....................................................................................................................................................5-8
Operator call errors .................................................................................................................................................5-9
When a warning message is displayed ___________________________________5-15
How to get good image quality _________________________________________5-16
The print is light. .................................................................................................................................................... 5-16
White stripes appear on the print. ............................................................................................................. 5-16
Black stripes appear on the print. ............................................................................................................... 5-18
The print is contaminated. .............................................................................................................................. 5-19
Bleeding occurs on the print. ........................................................................................................................ 5-20
Nozzle-out occurs at the beginning of printing. ............................................................................... 5-20
A vertical barding appears at the end of the print. ......................................................................... 5-21
Different banding appear on the right and left of the print. ..................................................... 5-22
Hint for media advance correction value .............................................................................................. 5-23
When abnormal sound is produced _____________________________________5-24
To move the printer __________________________________________________5-25
Appendix
Basic specifications ___________________________________________________ A-2
Printer specifications............................................................................................................................................. A-2
Footswitch (option) ___________________________________________________ A-3
How to use the footswitch ............................................................................................................................... A-3
Usage notes ................................................................................................................................................................ A-3
Components .............................................................................................................................................................. A-4
Installation ................................................................................................................................................................... A-4
Exhaust attachment (option) ___________________________________________ A-5
Components .............................................................................................................................................................. A-5
Installation ................................................................................................................................................................... A-5
