4. Troubleshooting
► Error Code
H2–6726
H2–6727
► Error message
Finisher Stapler door is open. Close it.
Finisher Jam door is open. Close it.
► Symptom
Finisher door is not closed.
► Troubleshooting method
1) Close door to perform finisher initialization. If error does not disappear, follow the instructions below:
a) Does finisher door cover close well?
i) The finisher door cover can close well.
ii) The finisher door cover can contact and push input sensor switch well.
iii) The finisher input sensor switch can be pushed well.
iv) Replace finisher cover door(
JC81–09577A
) or Switch(
JC81–09687A
).
b) Does finisher input sensor work well?
i) Make sure finisher input sensor cable is connected well to the sensor connector.
ii) Make sure finisher input sensor cable is connected well to the main board connector.
iii) Replace the finisher input sensor(
JC81–09686A
).
(
Refer to 3.3.34.1 Finisher Main Motor
)
iv) Replace the finisher main board(
JC81–09692A
).
(
Refer to 3.3.34.2. Finisher Board
)
c) Check if any debris exists. Please make sure to remove any debris.
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