4. Troubleshooting
Error Code
Error Message
Troubleshooting Page
A3-3210
Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem
persists
Page 4–87
A3-3211
Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem
persists
Page 4–87
A3-3212
Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem
persists
Page 4–87
A3-3310
Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem
persists
Page 4–88
A3-3311
Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem
persists
Page 4–88
A3-3312
Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem
persists
Page 4–88
A3-3410
Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem
persists
Page 4–88
A3-3411
Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem
persists
Page 4–88
A3-3412
Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem
persists
Page 4–88
A3-4114
The ACR sensor is dirty. Please clean it with soft cloth or paper
Page 4–85
C1-2110
Prepare new yellow toner cartridge
Page 4–89
C1-2120
Replace with new yellow toner cartridge.
Page 4–89
C1-2130
End of life, Replace with new yellow toner cartridge
Page 4–89
C1-2140
End of life, Replace with new yellow toner cartridge
Page 4–89
C1-2311
Yellow Toner Cartridge Failure: #C1-2311. Install yellow toner cartridge
again
Page 4–90
C1-2411
Yellow toner cartridge is not installed. Install it
Page 4–91
C1-2413
Shake yellow toner cartridge.
Page 4–91
C1-2510
Yellow toner cartridge is not compatible. Check users guide
Page 4–91
C1-2512
Yellow toner cartridge is not compatible. Check users guide
Page 4–91
C1-3110
Prepare new magenta toner cartridge
Page 4–92
C1-3120
Replace with new magenta toner cartridge
Page 4–92
C1-3130
End of life, Replace with new magenta toner cartridge
Page 4–92
C1-3140
End of life, Replace with new magenta toner cartridge
Page 4–92
C1-3311
Magenta Toner Cartridge Failure: #C1-3311. Install magenta toner cartridge
again
Page 4–93
C1-3411
Magenta toner cartridge is not installed. Install it
Page 4–94
C1-3413
Shake magenta toner cartridge.
Page 4–94
C1-3512
Magenta toner cartridge is not compatible. Check users guide
Page 4–94
C1-4110
Prepare new cyan toner cartridge
Page 4–95
C1-4120
Replace with new cyan toner cartridge
Page 4–95
C1-4130
End of life, Replace with new cyan toner cartridge
Page 4–95
C1-4140
End of life, Replace with new cyan toner cartridge
Page 4–95
C1-4311
Cyan Toner Cartridge Failure: #C1-4311. Install cyan toner cartridge again
Page 4–96
4-55
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