4. Troubleshooting
Error Code
Error Message
Troubleshooting Page
H2-6733
Staple cartridge is empty. Replace it
Page 4–136
H2-6734
Finisher Failure: #H2-6734. Check finisher
Page 4–137
H2-6735
Too much paper in finisher stacker. Remove printed paper
Page 4–138
H2-6736
Finisher Failure: #H2-6736. Check finisher
Page 4–140
H2-6737
Finisher Failure: #H2-6737. Check finisher
Page 4–140
H2-6738
Finisher Failure: #H2-6738. Check finisher
Page 4–140
H2-6739
Finisher Failure: #H2-6739. Check finisher
Page 4–140
H2-6740
Finisher Failure: #H2-6740. Check finisher
Page 4–140
H2-6741
Finisher Failure: #H2-6741. Check finisher
Page 4–140
H2-6742
Finisher Failure: #H2-6742. Check finisher
Page 4–140
H2-6743
Finisher Failure: #H2-6743. Check finisher
Page 4–140
H2-6744
Staple Cartridge not install. Install it
Page 4–142
H2-6A50
Finisher Failure: #H2-6A50. Check finisher
Page 4–143
H2-6A63
Staple cartridge is empty. Replace it
Page 4–143
M1-1113
Paper jam in tray 1
Page 4–144
M1-1213
Paper jam in tray 2
Page 4–146
M1-1610
Paper jam in MP Tray
Page 4–148
M1-3122
Tray 1 cassette is pulled out. Insert it properly
Page 4–150
M1-3222
Tray 2 cassette is pulled out. Insert it properly
Page 4–151
M1-4111
Tray Failure: #M1-4111. Pull tray 1 out and insert it. Call for service if the
problem persists
Page 4–152
M1-4211
Tray Failure: #M1-4211. Pull tray 2 out and insert it. Call for service if the
problem persists
Page 4–153
M1-5111
Paper is low in tray 1. Load paper
Page 4–154
M1-5112
Paper is empty in tray 1. Load paper
Page 4–154
M1-5211
Paper is low in tray 2. Load paper
Page 4–155
M1-5212
Paper is empty in tray 2. Load paper
Page 4–155
M2-1121
Paper jam in tray 1
Page 4–144
M2-1124
Paper jam in tray 1
Page 4–157
M2-1125
Paper jam inside of machine
Page 4–157
M2-1131
Paper jam in tray 2
Page 4–146
M2-1134
Paper jam in tray 2
Page 4–158
M2-1135
Paper jam in tray 1
Page 4–158
M2-1211
Paper jam inside of machine
Page 4–159
M2-1213
Paper Mismatch at tray. Load tray with setting paper, and remove the jammed
paper
Page 4–159
M2-1214
Paper jam inside of machine
Page 4–159
M2-1331
Paper jam inside of machine
Page 4–160
M2-1333
Check whether the pieces of paper remain in the paper path
Page 4–160
M2-1334
Paper jam inside of machine
Page 4–160
M2-2111
Paper jam at the top of duplex path
Page 4–160
4-59
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