English - 63
English - 62
problem
cause
action
The power
turns off during
operation.
The oven has been
cooking for an extended
period of time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specified in
the product installation
guide.
Several power plugs are
being used in the same
socket.
Designate only one
socket to be used for the
oven.
There is no
power to the
oven.
Power is not supplied.
Make sure power is
supplied.
There is a
popping sound
during operation,
and the oven
doesn't work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven
exterior is too
hot during
operation.
There is not sufficient
ventilation space for the
oven. There are intake/
exhaust outlets on the
front and rear of the oven
for ventilation.
Keep the gaps specified
in the product installation
guide.
Objects are on top of the
oven.
Remove all objects on
the top of the oven.
problem
cause
action
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
The oven does
not heat.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
Heating is weak
or slow.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
The warm
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
problem
cause
action
The thaw
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again. Use a
cooking container with a
flat bottom.
The interior light
is dim or does
not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the "Cancel" button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over the
food, press the Start
button again to restart
operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
CE1041DFB2_XTL_ DE68-04373A-00_EN.indd 62
2015-06-26 �� 1:26:15
