SC3xx: Image Processing
SM
6-29
D0CA/D0C9/D0C8/D0CB
Tr
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No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC370-00
D
ID Sensor Calibration Error
The reflection light output voltage of the ID Sensor (Vsg_reg) is not adjusted
within the target range.
Upper limit: Default: 4.5 V
Lower limit: Default: 3.5 V
•
Disconnected ID Sensor connectors
•
Dirty or defective ID Sensors (S27-S29)
•
Defective image transfer belt
To check if the issue is resolved:
1.
Open the front door and check the result code in SP3-323-001.
Correct: The result is “111”
Incorrect: The result is not “111”
2.
In the case of an error, make entries in the following SPs.
The result code "111" indicates the front, center and rear ID Sensors
(S27-S29).
For example "211" indicates an error at the front.
•
If an error is detected at the front ID Sensor (S27): enter the
maximum value (50) in SP3-322-021.
•
If an error is detected at the center ID Sensor (S28): enter the
maximum value (50) in SP3-322-022.
•
If an error is detected at the rear ID Sensor(S29): enter the maximum
value (50) in SP3-322-023.
3.
Close the front door.
4.
Execute SP3-320-001.
5.
Check the result code in SP3-323-001 again.
Troubleshooting procedure
:
Check if the SC occurs by turning the power OFF then ON. If the SC occurs
again, do the following steps. Check if the SC reoccurs by cycling the power
after each step.
1.
Check all the connectors are firmly connected.
If not, reconnect the connectors.
2.
Clean the detecting parts of the ID Sensors (S27-S29)
•
Do not wipe with a dry cloth. Wipe with a damp cloth.
3.
Check the ID Sensor shutter.
If the shutter does not move correctly, replace the shutter solenoid.
4.
Replace the drum and/or ITB if the following is found:
Summary of Contents for D0C8
Page 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
Page 4: ......
Page 6: ......
Page 35: ...PRODUCT INFORMATION...
Page 36: ......
Page 44: ......
Page 45: ...INSTALLATION...
Page 46: ......
Page 222: ......
Page 223: ...PREVENTIVE MAINTENANCE...
Page 224: ......
Page 233: ...REPLACEMENT AND ADJUSTMENT...
Page 234: ......
Page 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Page 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Page 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Page 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Page 501: ...SYSTEM MAINTENANCE...
Page 502: ......
Page 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Page 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Page 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Page 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Page 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
Page 750: ......
Page 751: ...DETAILED DESCRIPTIONS...
Page 752: ......
Page 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Page 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Page 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Page 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Page 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Page 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Page 888: ......
Page 889: ...SMART OPERATION PANEL...
Page 890: ......
Page 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
Page 960: ......
Page 964: ......
Page 966: ......
Page 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
Page 982: ......
Page 991: ...APPENDICES SP MODE TABLES...
Page 992: ......
Page 1454: ......
Page 1455: ...APPENDICES SOFTWARE CONFIGURATION...
Page 1456: ......
Page 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
Page 1473: ......
Page 1475: ......
Page 1552: ...Bit Switches 3 SM 77 D0CK...
Page 1601: ......
Page 1605: ......
Page 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
Page 1635: ......
Page 1639: ......