Ricoh D0C8, Service Manual

Page: 674 / 1647

SC8xx: Overall System
D0CA/D0C9/D0C8/D0CB 6-100 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC863-02
to 23 D HDD Data Read Failure
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in partition "
a " (SC863-02) to partition “ v ” (SC863-23)).
Guide for when to replace the HDD
1.
When SC863 has occurred ten times or more
•
The interval is short.
•
Repeatedly occurs in the same situation (At power-on, etc.).
•
Startup takes a long time when the main power is turned ON.
2.
It takes a long time after main power ON for the operation panel to
become ready.
HDD access may be consuming time. Normal HDD access time after
main power ON is about 5 seconds. If the machine is not waiting for the
engine to be ready and it still takes 20 to 30 seconds or more, the HDD
may be the cause. If there is a problem with the HDD, HDD-related SCs
such as SC860 and SC863 will occur frequently. Print the SC log data
and check them.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC864-00 D HD Data CRC Error
During HD operation, the HD cannot respond to a CRC error query. Data
transfer did not execute normally while data was being written to the HD.
HD defective
-
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC864-01 D HDD Data CRC Error
During HDD operation, the HDD cannot respond to a CRC error query. Data
transfer did not execute normally while data was being written to the HDD.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as the
disk label area.)
1.
Format the HDD.
2.
Replace the HDD.