SC5xx: Paper Feed and Fusing
SM
6-35
D0CA/D0C9/D0C8/D0CB
Tr
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No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC501-02
(IM C400
only)
B
1st Paper Tray Descent Error
1st Tray Lift Motor (M15) descent error was detected for 5 times
consecutively.
•
Loose, disconnected or damaged Tray Lift Sensor (S35) connector
•
Incorrect/disconnected or damaged Tray Lift Motor (M15) connector
•
An obstruction such as jammed paper scraps blocks the motor
operation
•
Paper set incorrectly
•
Paper overload
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON. If the SC occurs again, do
the following steps. Check if the SC reoccurs by cycling the power after each
step.
1.
Remove the obstruction and load paper again.
2.
Check the harness of the Tray Lift Sensor (S35) or Tray Lift Motor
(M15), and reconnect/clean it.
3.
Replace the harness of the Tray Lift Sensor (S35) or Tray Lift Motor
(M15).
4.
Replace the paper feed unit, or paper tray.
5.
Replace the BiCU (PCB1).
No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC502-00 B
Optional PFU 1 Paper Tray Lift Motor (M2) Error (2nd Tray)
SC503-00 B
Optional PFU 2 Paper Tray Lift Motor (M2) Error (3rd Tray)
SC504-00 B
Optional PFU 3 Paper Tray Lift Motor (M2) Error (4th Tray)
When the tray is lifted up, the Tray Lift Motor (M2) error, or Sensor error is
detected.
•
PFU Tray Lift Motor (M2) disconnection or loose harness
•
PFU Tray Bottom Plate lift Sensor (S4) disconnection or loose harness
•
PFU Tray Bottom Plate HP Sensor (S5) disconnection or loose harness
•
Other defective mechanical parts
Do the following steps. Cycle the power OFF/ON after doing each step to
check if the SC occurs.
1.
Reconnect the connector of the PFU Tray Bottom Plate HP Sensor (S4).
2.
Reconnect the connector of the PFU Tray Bottom Plate lift Sensor (S5).
3.
Replace the lift lever encoder, gear encoder for tray lift unit, and the
tension spring for paper feed.
Summary of Contents for D0C8
Page 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
Page 4: ......
Page 6: ......
Page 35: ...PRODUCT INFORMATION...
Page 36: ......
Page 44: ......
Page 45: ...INSTALLATION...
Page 46: ......
Page 222: ......
Page 223: ...PREVENTIVE MAINTENANCE...
Page 224: ......
Page 233: ...REPLACEMENT AND ADJUSTMENT...
Page 234: ......
Page 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Page 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Page 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Page 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Page 501: ...SYSTEM MAINTENANCE...
Page 502: ......
Page 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Page 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Page 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Page 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Page 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
Page 750: ......
Page 751: ...DETAILED DESCRIPTIONS...
Page 752: ......
Page 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Page 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Page 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Page 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Page 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Page 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Page 888: ......
Page 889: ...SMART OPERATION PANEL...
Page 890: ......
Page 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
Page 960: ......
Page 964: ......
Page 966: ......
Page 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
Page 982: ......
Page 991: ...APPENDICES SP MODE TABLES...
Page 992: ......
Page 1454: ......
Page 1455: ...APPENDICES SOFTWARE CONFIGURATION...
Page 1456: ......
Page 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
Page 1473: ......
Page 1475: ......
Page 1552: ...Bit Switches 3 SM 77 D0CK...
Page 1601: ......
Page 1605: ......
Page 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
Page 1635: ......
Page 1639: ......