Error Codes
SM
25
D0CK
Code
Meaning
Suggested Cause/Action
timeout in V.34 phase 3 – equalizer
training.
If these errors happen at the transmitting terminal:
•
Try making a call at a later time.
•
Try using V.17 or a slower modem using
dedicated TX parameters.
•
Try increasing the TX level.
•
Try adjusting the TX cable equalizer setting.
If these errors happen at the receiving terminal:
•
Try adjusting the RX cable equalizer setting.
•
Try increasing the TX level.
•
Try using V.17 or a slower modem if the same
error is frequent when receiving from multiple
senders.
0-82
The line was disconnected due to a
timeout in the V.34 phase 4 – control
channel start-up.
0-83
The line was disconnected due to a
timeout in the V.34 control channel
restart sequence.
0-84
The line was disconnected due to
abnormal signaling in V.34 phase 4 –
control channel start-up.
•
The signal did not stop within 10 s.
•
Turn off the machine, then turn it back on.
•
If the same error is frequent, replace the FCU
(PCB2).
0-85
The line was disconnected due to
abnormal signaling in V.34 control
channel restart.
•
The signal did not stop within 10 s.
•
Turn off the machine, then turn it back on.
•
If the same error is frequent, replace the FCU
(PCB2).
0-86
The line was disconnected because
the other terminal requested a data
rate using MPh that was not available
in the currently selected symbol rate.
•
The other terminal was incompatible.
•
Ask the other party to contact the manufacturer.
0-87
The control channel started after an
unsuccessful primary channel.
•
The receiving terminal restarted the control
channel because data reception in the primary
channel was not successful.
•
This does not result in an error communication.
0-88
The line was disconnected because
PPR was transmitted/received 9
(default) times within the same ECM
frame.
•
Try using a lower data rate at the start.
•
Try adjusting the cable equalizer setting.
2-11
Only one V.21 connection flag was
received
•
Replace the FCU (PCB2).
2-12
Modem clock irregularity
•
Replace the FCU (PCB2).
2-13
Modem initialization error
•
Turn off the machine, then turn it back on.
•
Update the modem ROM.
Summary of Contents for D0C8
Page 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
Page 4: ......
Page 6: ......
Page 35: ...PRODUCT INFORMATION...
Page 36: ......
Page 44: ......
Page 45: ...INSTALLATION...
Page 46: ......
Page 222: ......
Page 223: ...PREVENTIVE MAINTENANCE...
Page 224: ......
Page 233: ...REPLACEMENT AND ADJUSTMENT...
Page 234: ......
Page 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Page 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Page 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Page 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Page 501: ...SYSTEM MAINTENANCE...
Page 502: ......
Page 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Page 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Page 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Page 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Page 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
Page 750: ......
Page 751: ...DETAILED DESCRIPTIONS...
Page 752: ......
Page 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Page 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Page 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Page 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Page 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Page 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Page 888: ......
Page 889: ...SMART OPERATION PANEL...
Page 890: ......
Page 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
Page 960: ......
Page 964: ......
Page 966: ......
Page 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
Page 982: ......
Page 991: ...APPENDICES SP MODE TABLES...
Page 992: ......
Page 1454: ......
Page 1455: ...APPENDICES SOFTWARE CONFIGURATION...
Page 1456: ......
Page 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
Page 1473: ......
Page 1475: ......
Page 1552: ...Bit Switches 3 SM 77 D0CK...
Page 1601: ......
Page 1605: ......
Page 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
Page 1635: ......
Page 1639: ......