SC8xx: Overall System
D0CA/D0C9/D0C8/D0CB
6-98
SM
No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
•
SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/
•
SS_KERNEL_ERROR:/* (-10)Internal kernel error*/
•
SS_SIZE_ERROR:/* (-11)Drive size too small*/
•
SS_NO._PARTITION:/* (-12)The specified partition does not exist*/
•
SS_NO._FILE:/* (-13)Device file does not exist*/
•
Attempted to acquire HDD status through the driver but there has been
no response for 30 seconds or more.
•
Unformatted HDD
•
Label data corrupted
•
HDD defective
1.
Format the HDD (SP5-832: HDD formatting).
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC860-01 D
HDD File System Error at Main Power On (HDD error)
Failed to mount any of the hard disk partitions.
Power failed while writing files to the hard disk.
The machine shut down while writing files to the hard disk.
Be sure to back up the address book and retrieve the log before formatting the
hard disk.
1.
Turn the main power OFF/ON.
It may take a while to shut down because of the hard disk failure.
2.
Format the HDD (SP5-832: HDD formatting) through SP mode.
3.
If there is a problem with the HDD, it has to be replaced.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC860-02 D
HDD Label Error at Main Power On (HDD error)
Hard disk partition data abnormal.
Power failed while writing files to the hard disk.
The machine shut down while writing files to the hard disk.
Be sure to back up the address book and retrieve the log before formatting the
hard disk.
1.
Turn the main power OFF/ON.
It may take a while to shut down because of the hard disk failure.
2.
Format the HDD (SP5-832: HDD formatting) through SP mode.
3.
If there is a problem with the HDD, it has to be replaced.
Summary of Contents for D0C8
Page 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
Page 4: ......
Page 6: ......
Page 35: ...PRODUCT INFORMATION...
Page 36: ......
Page 44: ......
Page 45: ...INSTALLATION...
Page 46: ......
Page 222: ......
Page 223: ...PREVENTIVE MAINTENANCE...
Page 224: ......
Page 233: ...REPLACEMENT AND ADJUSTMENT...
Page 234: ......
Page 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Page 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Page 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Page 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Page 501: ...SYSTEM MAINTENANCE...
Page 502: ......
Page 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Page 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Page 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Page 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Page 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
Page 750: ......
Page 751: ...DETAILED DESCRIPTIONS...
Page 752: ......
Page 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Page 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Page 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Page 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Page 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Page 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Page 888: ......
Page 889: ...SMART OPERATION PANEL...
Page 890: ......
Page 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
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Page 964: ......
Page 966: ......
Page 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
Page 982: ......
Page 991: ...APPENDICES SP MODE TABLES...
Page 992: ......
Page 1454: ......
Page 1455: ...APPENDICES SOFTWARE CONFIGURATION...
Page 1456: ......
Page 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
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Page 1475: ......
Page 1552: ...Bit Switches 3 SM 77 D0CK...
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Page 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
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