Error Codes
SM
27
D0CK
Code
Meaning
Suggested Cause/Action
substitute RX or confidential RX
message
•
Ask the other end to resend the message.
5-25
SAF file access error
•
Replace an SD card or HDD.
•
Replace the FCU (PCB2).
6-00
G3 ECM - T1 time out during
reception of facsimile data
•
Try adjusting the RX cable equalizer.
•
Replace the FCU (PCB2).
6-01
G3 ECM - no V.21 signal was
received
6-02
G3 ECM - EOR was received
6-04
G3 ECM - RTC not detected
•
Check the line connection.
•
Check for a bad line or defective remote
terminal.
•
Replace the FCU (PCB2).
6-05
G3 ECM - facsimile data frame not
received within 18s of CFR, but there
was no line fail
•
Check the line connection.
•
Check for a bad line or defective remote
terminal.
•
Replace the FCU (PCB2).
•
Try adjusting the RX cable equalizer
Cross reference
•
RX cable equalizer - G3 Switch 07 (PSTN)
6-06
G3 ECM - coding/decoding error
•
Defective FCU (PCB2).
•
The other terminal may be defective.
6-08
G3 ECM - PIP/PIN received in reply to
PPS.NULL
•
The other end pressed Stop during
communication.
•
The other terminal may be defective.
6-09
G3 ECM - ERR received
•
Check for a noisy line.
•
Adjust the TX levels of the communicating
machines.
•
See code 6-05.
6-10
G3 ECM - error frames still received
at the other end after all
communication attempts at 2400 bps
•
Check for line noise.
•
Adjust the TX level (use NCU parameter 01 or
the dedicated TX parameter for that address).
•
Check the line connection.
•
Defective remote terminal.
6-21
V.21 flag detected during high speed
modem communication
•
The other terminal may be defective or
incompatible.
6-22
The machine resets the sequence
•
Check for line noise.
Summary of Contents for D0C8
Page 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
Page 4: ......
Page 6: ......
Page 35: ...PRODUCT INFORMATION...
Page 36: ......
Page 44: ......
Page 45: ...INSTALLATION...
Page 46: ......
Page 222: ......
Page 223: ...PREVENTIVE MAINTENANCE...
Page 224: ......
Page 233: ...REPLACEMENT AND ADJUSTMENT...
Page 234: ......
Page 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Page 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Page 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Page 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Page 501: ...SYSTEM MAINTENANCE...
Page 502: ......
Page 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Page 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Page 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Page 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Page 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
Page 750: ......
Page 751: ...DETAILED DESCRIPTIONS...
Page 752: ......
Page 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Page 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Page 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Page 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Page 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Page 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Page 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Page 888: ......
Page 889: ...SMART OPERATION PANEL...
Page 890: ......
Page 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
Page 960: ......
Page 964: ......
Page 966: ......
Page 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
Page 982: ......
Page 991: ...APPENDICES SP MODE TABLES...
Page 992: ......
Page 1454: ......
Page 1455: ...APPENDICES SOFTWARE CONFIGURATION...
Page 1456: ......
Page 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
Page 1473: ......
Page 1475: ......
Page 1552: ...Bit Switches 3 SM 77 D0CK...
Page 1601: ......
Page 1605: ......
Page 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
Page 1635: ......
Page 1639: ......