Ricoh D0C8, Service Manual

Page: 1511 / 1647

Error Codes
D0CK 36 SM
Code Meaning Suggested Cause/Action
15-
93
Memory Access Error
•
Transaction could not complete due to a
malfunction of SAF memory.
15-
94
Incorrect ID Code
•
The machine rejected an incoming e-mail for
transfer request, because the ID code in the
incoming e-mail did not match the ID code
registered in the machine.
15-
95
Transfer Station Function
•
The machine rejected an incoming e-mail for
transfer because the transfer function was
unavailable.
16-
00
No IP address registered
•
The machine does not get an IP address
because the DNS server has not been
registered for the remote machine or IP address
of the remote machine has not been registered.
•
Register the DNS server for the remote
machine or configure an IP address of the
remote machine.
22-
00
Original length exceeded the
maximum scan length
•
Divide the original into more than one page.
•
Check the resolution used for scanning. Lower
the scan resolution if possible.
•
Add optional page memory.
22-
01
Memory overflow while receiving
•
Wait for the files in the queue to be sent.
•
Delete unnecessary files from memory.
•
Transfer the substitute reception files to an
another fax machine, if the machine’s printer is
busy or out of order.
•
Add an optional SAF memory card or hard disk.
22-
02
TX or RX job stalled due to line
disconnection at the other end
•
The job started normally but did not finish
normally; data may or may not have been
received fully.
•
Restart the machine.
22-
04
The machine cannot store received
data in the SAF
•
Update the ROM
•
Replace the FCU (PCB2).
22-
05
No G3 parameter confirmation answer
•
Defective FCU (PCB2) board or firmware.
22-
06
The fax number / e-mail address
entered or selected by the user does
not match that of the destination. (This
may occur because of a bug.)
•
Software error.
Install lateset FCU (PCB2) firmware.
•
FCU (PCB2) board defective
Replace the FCU (PCB2).