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Troubleshooting
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PowerCenter User’s Guide
55
6. Follow the on-screen instructions for completing the system
software installation.
After the clean installation, you will have a new System Folder containing
only the licensed Apple system software, and a Previous System Folder
which contains all your old system software. Because the new System
Folder contains only Apple system software, non-Apple peripherals which
require their own drivers will not function until the driver is reinstalled.
7. VERIFY that the issue has been solved. Do not add back non-Apple
system software until you are certain that all your issues were fixed
by a clean install.
8. RE-INSTALL any non-Apple system software into the new system
folder one item at time. After adding an item to the system folder,
restart and verify that the issue does not return. If the issue does
return, remove the software you just added and contact that
software’s manufacturer.
9. Once all non-Apple system software has been reinstalled into the
new System Folder, REMOVE the Previous System Folder from the
hard drive by dragging it to the trash.
Rebuilding the desktop file
The desktop file is an invisible file on your hard disk which serves as both a
table-of-contents and an index for all the data on your hard drive. If are
experiencing issues with proper linking to aliases or with generic or incorrect
icons appearing for your files, rebuilding the desktop may help resolve these
issues.
To rebuild the desktop:
1. HOLD down the
x
and Option keys.
2. SELECT restart from the Special menu while continuing to hold
x
and Option.
3. CONTINUE holding
x
and Option as the computer restarts.
4 Trouble Page 55 Friday, June 6, 1997 9:48 AM