Power Computing PowerBase Low-Profile, User Manual

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Troubleshooting
42
PowerCenter User’s Guide
For Technical Support, Call 1-800-708-6227
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Try starting up from the Power Computing Mac OS CD-ROM. If the
keyboard works, there is a problem with the system software on your
normal start-up disk. Reinstall the system software as described in
Using the
System Software installer on page 51.
You see a dialog box with a bomb
This indicates a software problem.
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If there is a number in the dialog box, write it down for future reference.
Make note of what you were doing when the error occurred.
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Restart the computer. See Restarting the computer on page 36 earlier in this
chapter.
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Verify that the applications, system extensions, and control panels on your
computer are compatible with your system software. You may need to
update some of your software.
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Restart your computer without extensions. (To restart without extensions,
hold down the Shift key as you restart.) If your software works properly,
you probably have an incompatible system extension or control panel. See
the Mac OS Guide for information about using the Extensions Manager
control panel to isolate the problem.
You cannot launch a program or it quits unexpectedly
This may indicate that there is not enough RAM for the program to run. A
dialog box may appear, indicating insufficient memory as the source of the
problem.
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Quit programs to free up memory, then launch the application you want to
use.
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Restart the computer to clear memory. See Restarting the computer on
page 36, at the beginning of this chapter.
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Use the Get Info window to allocate more memory to the program. See the
Mac OS Guide for information about Get Info.
4 Trouble Page 42 Friday, June 6, 1997 9:48 AM