Control and Navigation
Polycom, Inc.
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Pair and Unpair a RealPresence Touch Device and a
Polycom RealPresence Group System
When you configure the RealPresence Touch to pair with a particular Polycom RealPresence Group
system, the RealPresence Touch makes an IP connection to the RealPresence Group system. If the
connection is lost for any reason, the RealPresence Touch automatically attempts to restore the connection.
You can pair the RealPresence Touch and Polycom RealPresence Group system during initial
RealPresence Touch setup, as described in
Enable and Set Up the RealPresence
Touch
.
After you have completed RealPresence Touch setup, you can pair to a different RealPresence Group
system using RealPresence Touch settings and can unpair using the web interface.
Pair the RealPresence Touch and a RealPresence Group System For
the First Time
To pair your RealPresence Touch with a RealPresence Group system that has not been paired before, you
must enter the room system’s credentials before connection can be established. After the devices are
successfully paired, the RealPresence Group remote control no longer has control of the system.
To manually pair for the first time to a RealPresence Group system:
1
After completing the out-of-box (OOB) setup wizard, the RealPresence Touch displays the pairing
screen.
2
Tap the Manually Pair tab.
3
Enter the IP Address, Admin ID, and Password for the RealPresence Group system.
4
Tap Pair.
The pairing connection begins, and the Home screen displays when the pairing is successful.
Pair a Previously Paired RealPresence Group System to a
RealPresence Touch
If you have paired with a RealPresence Group system before, you can select it from a previously paired list
of systems. You do not have to enter the system credentials again, unless the credentials have changed.
After the devices are successfully paired, the RealPresence Group remote control no longer has control of
the system.
To pair a RealPresence Group system that was previously paired:
1
On the Home screen, tap
Menu, Settings, then Administration.
2
Sign in using your admin ID and password.
3
Scroll down to Power and Pairing and tap UNPAIR AND RETURN TO PAIRING SCREEN.
4
On the Recently Paired tab, tap the RealPresence Group system that you want to pair with.
The pairing connection begins, and the Home screen displays when the pairing is successful.
