Control and Navigation
Polycom, Inc.
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Enable and Set Up the RealPresence
Touch
The RealPresence Touch graphical interface solution is a highly-intuitive touch control device that enables
users to quickly initiate video conferences. By allowing participants to focus on their meeting, the
RealPresence Touch accelerates your return on investment in telepresence and video solutions while
making your organization more productive and efficient.
After you have paired the RealPresence
Touch device to Polycom RealPresence Group system, you can
control the system using the device’s touch interface.
Enable Touch Devices on the Web Interface
If you want to use either the RealPresence Touch or the Polycom Touch Control device to control a
RealPresence Group system, you must enable the device on the room system web interface. Once the
touch device is enabled, you can pair it to a RealPresence Group system.
To enable Polycom touch devices:
1
On the web interface, go to Admin Settings > General Settings > Pairing > Polycom Touch
Device.
2
Select the Enable Polycom Touch Device check box and click Save.
Your Polycom touch device is now enabled and you can pair it to a room system. Note that only one
device can be paired to a room system at a time.
Set Up the RealPresence Touch Device
Before you can pair the RealPresence Touch device to a RealPresence Group system, you must install the
software, set up the hardware, and use the set up wizard.
To set up the RealPresence Touch device:
1
Ensure that the correct software is installed on the Polycom RealPresence Group system that you
want to control, and that you have completed the setup wizard on the system.
For more information about updating the RealPresence Touch software, refer to Polycom
RealPresence Group Series and Accessories Install Software and Options.
2
Connect the Ethernet cable to the RealPresence Touch.
3
Plug the Ethernet cable into the wall outlet:
If your room provides Power Over Ethernet, you can connect the Ethernet cable directly to a LAN
outlet.
If your room does not provide Power Over Ethernet, you must connect the Ethernet cable to the
power supply adapter. Then connect the power supply adapter to a LAN outlet and power outlet.
The RealPresence Touch powers on and displays the language selection screen.
4
Choose your language and follow the onscreen instructions.
5
After the RealPresence Touch connects to the network, enter the RealPresence Group system IP
address at Device Address, then enter the Admin ID and Password.