M
AKE
SURE
THE
CARTRIDGE
IS
PROPERLY
INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
OR
LOW
ON
TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
IMAGING
KIT
MAY
BE
WORN
OR
DEFECTIVE
Replace the imaging kit.
Note:
The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
I
S
THERE
TONER
IN
THE
PAPER
PATH
?
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
TYPE
SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
C
HECK
THE
P
APER
T
EXTURE
SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Troubleshooting
222
Summary of Contents for d-Color MF920
Page 1: ...d Color MF920 d Color MF923 OPERATION GUIDE Code 556701en GB...
Page 89: ...3 Connect the answering machine or telephone to the adapter Faxing 89...
Page 174: ...3 Open the top door 4 Remove the right side cover Maintaining the printer 174...
Page 193: ...13 Insert the developer unit 14 Align and insert the imaging kit Maintaining the printer 193...
Page 248: ......