C
HECK
THE
QUALITY
OF
THE
ORIGINAL
DOCUMENT
Make sure the quality of the original document is satisfactory.
C
HECK
THE
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo scans
These are possible solutions. Try one or more of the following:
C
HECK
THE
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
C
HECK
THE
PAPER
SIZE
SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Size setting from the Paper menu.
2
Before sending the job to print, specify the correct size setting:
•
For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.
Cannot scan from a computer
These are possible solutions. Try one or more of the following:
C
HECK
THE
DISPLAY
FOR
ERROR
MESSAGES
Clear any error messages.
C
HECK
THE
POWER
Make sure the printer is plugged in, the power is on, and
Ready
appears.
C
HECK
THE
CABLE
CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
Solving fax problems
Caller ID is not shown
Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
Troubleshooting
207
Summary of Contents for d-Color MF920
Page 1: ...d Color MF920 d Color MF923 OPERATION GUIDE Code 556701en GB...
Page 89: ...3 Connect the answering machine or telephone to the adapter Faxing 89...
Page 174: ...3 Open the top door 4 Remove the right side cover Maintaining the printer 174...
Page 193: ...13 Insert the developer unit 14 Align and insert the imaging kit Maintaining the printer 193...
Page 248: ......
