C
HECK
FOR
A
DIAL
TONE
•
Place a test call to the telephone number to which you want to send a fax to make sure that it is working
correctly.
•
If the telephone line is being used by another device, then wait until the other device is finished before sending
a fax.
•
If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.
T
EMPORARILY
DISCONNECT
OTHER
EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
C
HECK
FOR
JAMS
Clear any jams, and then make sure that
Ready
appears.
T
EMPORARILY
DISABLE
C
ALL
W
AITING
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
V
OICE
M
AIL
SERVICE
MAY
BE
INTERFERING
WITH
THE
FAX
TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice
Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
T
HE
PRINTER
MEMORY
MAY
BE
FULL
1
Dial the fax number.
2
Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
C
HECK
TO
SEE
IF
THE
PAPER
TRAY
IS
EMPTY
Load paper in the tray.
Troubleshooting
209
Summary of Contents for d-Color MF920
Page 1: ...d Color MF920 d Color MF923 OPERATION GUIDE Code 556701en GB...
Page 89: ...3 Connect the answering machine or telephone to the adapter Faxing 89...
Page 174: ...3 Open the top door 4 Remove the right side cover Maintaining the printer 174...
Page 193: ...13 Insert the developer unit 14 Align and insert the imaging kit Maintaining the printer 193...
Page 248: ......