Oki OKIFAX 5650, User Manual

Page: 125 / 138

English
Chapter 9 - Problem Checklist 113
You sent a fax but it was received completely blank. Make sure that
you have correctly loaded your document face down.
The image received on your fax machine was very poor. Contact the
person sending you the fax and ask them to change their Resolution and
Type of Original settings. Ask the person to make a copy of the document
on their fax machine to ensure that it is working properly. Then ask them
to send the fax again. If you still have a problem, try making a copy of a
document on your machine to make sure it is working properly.
You tried dialling with a One Touch key or an Auto Dial code but
nothing happened.
Make sure that something is programmed into the
One Touch key or Auto Dial code you are using. Check the fax number to
make sure it was entered correctly (see “Dial Directories”). When you are
dialling with an Auto Dial code, be sure to press the Auto Dial key before
you enter the code. If your fax machine has the Auto Start feature turned
off, you will have to press the START key before dialling will begin (see
“Dial parameter settings” in “Programming”).
Your fax machine does not answer the phone or receive faxes. First
check to see that the power cable is connected to the power outlet and the
telephone line is connected to LINE. Also check the reception mode you
are using. Your fax machine will not automatically receive faxes in
manual answering mode [TEL] (see “Setting the Answering Mode” in
“Installation”).
Your received documents are light or have vertical streaks on them
and you are not out of toner.
Gently wipe the lens surface of the LED
array on your fax machine and then see if the machine works properly
(refer to “Replacing the Toner Cartridge”). If your fax machine still does
not work properly, remove the image drum unit (refer to Replacing the
Image Drum Unit), tap the toner cartridge, and slowly swing it 20-30
degrees vertically several times. Be careful not to let the toner leak from
the cartridge. If this does not work, you may need to replace your image
drum unit. Contact your supplier to get a replacement.
You set your fax machine for delayed transmission but it did not send.
Check the display to make sure that you have set the clock on your fax
machine to the correct time (see “Setting the Clock” in “Installation”).
Your fax machine disconnected before you could answer a voice
request.
You must answer a voice request while the warbling tone is
being emitted. When you hear the warbling tone, press the HOOK/V.
REQUEST key after picking up your handset.