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Novell ZENworks 7.3 Linux Management Administration Guide
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35.2.2
Understanding Remote View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
35.2.3
Understanding Remote Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
36 Setting Up Remote Management
497
36.1 Configuring the Remote Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
36.1.1
Configuring Remote Management Settings at the Zone Level . . . . . . . . . . . . . . . . 497
36.1.2
Configuring Remote Management Settings at the Folder Level . . . . . . . . . . . . . . . 499
36.1.3
Configuring Remote Management Settings at the Device Level . . . . . . . . . . . . . . . 499
36.2 Configuring Remote Management Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
36.2.1
Setting Up the Remote Management Agent Password on the Managed Device . . 500
36.2.2
Clearing the Remote Management Agent Password. . . . . . . . . . . . . . . . . . . . . . . . 501
36.2.3
Clearing Remote Management Agent Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
36.3 Starting Remote Management Operations Using the ZENworks Control Center. . . . . . . . . . 501
36.3.1
Initiating a Remote Management Session from Common Tasks. . . . . . . . . . . . . . . 501
36.3.2
Initiating a Remote Management Session from the Device Context . . . . . . . . . . . . 502
36.4 Starting Remote Management Operations Using the Native VNCViewer . . . . . . . . . . . . . . . 503
36.4.1
Starting Remote Management Operations Using the Windows VNC Viewer . . . . . 504
36.4.2
Starting Remote Management Operations Using the Linux VNC Viewer . . . . . . . . 504
36.5 Establishing SSH Tunneling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
36.6 Improving Remote Management Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
Part IX Event Monitoring
507
37 Event Monitoring Overview
509
37.1 Event Monitoring Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
37.2 Monitoring Device Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
37.3 Monitoring Policy Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
37.4 Monitoring Bundle Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
37.5 Using the Hot List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
37.6 Backing Up the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
38 Working with Event Logs
513
38.1 The Event Log Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
38.2 Working with the Log Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
38.2.1
Viewing an Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
38.2.2
Acknowledging an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
38.2.3
Using the Advanced Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518
38.2.4
Clearing the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518
39 Message Logger
521
39.1 What Is Message Logger? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
39.2 Message Severity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
39.3 Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
39.4 Debugging and Logging ZMD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522
39.5 Viewing the Debug Logs on ZENworks Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522
40 Configuring Message Logger Settings
525
40.1 Configuring Message Logger Settings for the Primary Server . . . . . . . . . . . . . . . . . . . . . . . . 525
40.1.1
Configuring Database Maintenance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
Summary of Contents for ZENWORKS LINUX MANAGEMENT 7.3 IR2
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