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January 2007
Troubleshooting your CallPilot system
1002rp Server Maintenance and Diagnostics
23
Basic hardware check
This section describes some basic checks that you can do when you start
up the server.
To run the startup test
1
Power on the server and observe the front panel display.
Result:
All LEDs on the panel illuminate for a few seconds. The
green power LED remains illuminated.
2
Observe the following server actions:
Cooling fans on the front panel start up, and the red fault LED
next to each fan extinguishes.
Drives spin up, and the amber hard drive activity LEDs over the
front panel display extinguish, and then flash with activity.
LEDs illuminate temporarily as the system checks the floppy
drive, tape drive, and CD-ROM drive.
The LED on each power supply lights up red as supply fans spin
up and components charge. LEDs turn green when the attached
power supply is fully operational.
3
Check the monitor for any error messages as the server counts
RAM and completes a POST.
See “Power-On Self-Test diagnostics” on page 24 for more details
on POST.
Summary of Contents for 1002rp
Page 6: ...Standard 1 11 6 CallPilot...
Page 14: ...Contents Standard 1 11 14 CallPilot...
Page 30: ...Troubleshooting your CallPilot system Standard 1 11 30 CallPilot...
Page 92: ...Using CallPilot Manager to monitor hardware Standard 1 11 92 CallPilot...
Page 108: ...Using CallPilot system utilities Standard 1 11 108 CallPilot...
Page 138: ...Replacing basic chassis components Standard 1 11 138 CallPilot...
Page 156: ...Replacing media drives Standard 1 11 156 CallPilot...
Page 190: ...Replacing voice processing boards Standard 1 11 190 CallPilot...
Page 216: ...Index Standard 1 11 216 CallPilot...
Page 217: ......