Nortel 1002rp, Maintenance And Diagnostics

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January 2007 Using CallPilot Manager to monitor hardware
1002rp Server Maintenance and Diagnostics 65
Component dependencies
The status of some components are dependent on the operational status
of other components. If a component fails or is stopped, the dependent
components go out of service.
Note: Based on the CallPilot server type, and the type of switch
connected to CallPilot, some of these components may not appear on
your system.
Detecting hardware problems
Typically, you first become aware of a hardware problem when an alarm
is raised. All hardware faults produce an alarm (or series of alarms,
depending on the problem) in the Alarm Monitor.
Other indications of a hardware problem include the following:
„
user complaints
Component Dependent components
Media Bus All MPBs, all multimedia channels, and all call
channels.
MPB board All multimedia and call channels associated with the
MPB board.
Time Switch All multimedia and call channels associated with the
same MPB as the time switch.
MPB96 All multimedia channels on the MPB96 card.
DS30X All DS30X channels associated with the DS30X link.
T1 board Telephony Interface. All DS0 (zero) channels
associated with the telephony interface.