Nortel 1002rp, Maintenance And Diagnostics

Page: 33 / 218

January 2007 Using Windows online diagnostic tools
1002rp Server Maintenance and Diagnostics 33
Viewing event logs
When the server startup cycle is complete, and if the CallPilot server has
been configured, messages in dialog boxes on the monitor indicate that
CallPilot is ready to accept calls.
If one or more messages appear on the monitor, the message may contain
information about an event, or a fault may have occurred. To determine
what happened, you can use the following diagnostic tools:
„
Windows Event Viewer on the 1002rp server
„
CallPilot Event Browser or Alarm Monitor in CallPilot Manager
Note: The Event Browser and Alarm Monitor include online Help for
events, which may help you to resolve the problem. If you cannot log on
to the CallPilot system using a web browser due to server problems, then
use the Windows Event Viewer.