Nortel 1002rp, Maintenance And Diagnostics

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Using CallPilot Manager to monitor hardware Standard 1.11
84 CallPilot
Diagnostic tests available for each component
The diagnostic tests that are available for each component are listed in
the Diagnostic section of the Maintenance screen. To view the list of
diagnostic tests for a particular component, click the component in the
component tree.
If a diagnostic test fails or cannot be run
If a warning message appears, the diagnostic test cannot be run because a
prerequisite condition has not been met. If a diagnostic test fails, a
message appears in a new browser window (see the example on screen
85).
In both cases, check the Alarm Monitor to determine the reason and the
appropriate action to take.
If the Alarm Monitor and Event Browser do not provide a solution to a
hardware problem, you may need to replace or service a component. If
the problem is with a component that is not replaceable because it is not
a physical entity (such as the Time Switch), you must either replace its
parent component or contact your Nortel technical support
representative, depending on the component.
To run a diagnostic test
DS30X link (cable) No Yes
ATTENTION
Nortel recommends that you courtesy stop rather than stop
a component if possible. For instructions, see “Starting and
stopping components” on page 79.
Component Diagnostics available? Replaceable?