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Using CallPilot Manager to monitor hardware
Standard 1.11
80
CallPilot
Stop versus courtesy stop
The following two methods of taking a component out of service allow
you to choose how active calls are affected.
Courtesy stop
A courtesy stop takes the component out of service only after the
component has finished processing an active call.
If the component is currently processing a call, the call is not
dropped; the component remains active until the call is finished.
If the component is not currently in use, it is taken out of service
immediately.
Courtesy stop is the preferred method for taking a component out of
service.
Stop
A stop takes the component out of service immediately, regardless of
whether the component is currently processing calls. All active calls are
dropped. Typically, you perform a stop only when severe problems that
are affecting a large number of incoming calls occur or if your
organization determines a special need for it.
Components that can be started and stopped
Only the following components can be started and stopped.
Note:
If you want to start or stop more than one or two multimedia
(DSP) or call (DS30X) channels, use the Multimedia Monitor or
Channel Monitor.
Component
Effect of stopping
Media Bus
Takes all call processing resources out of
service.
Summary of Contents for 1002rp
Page 6: ...Standard 1 11 6 CallPilot...
Page 14: ...Contents Standard 1 11 14 CallPilot...
Page 30: ...Troubleshooting your CallPilot system Standard 1 11 30 CallPilot...
Page 92: ...Using CallPilot Manager to monitor hardware Standard 1 11 92 CallPilot...
Page 108: ...Using CallPilot system utilities Standard 1 11 108 CallPilot...
Page 138: ...Replacing basic chassis components Standard 1 11 138 CallPilot...
Page 156: ...Replacing media drives Standard 1 11 156 CallPilot...
Page 190: ...Replacing voice processing boards Standard 1 11 190 CallPilot...
Page 216: ...Index Standard 1 11 216 CallPilot...
Page 217: ......